Senior Learning Experience Designer

ALX Africa; South Africa; Remote; ZAR 60 000 - 80 000; Full time

Job summary

A nonprofit dedicated to tech skills training is seeking a Senior Learning Experience Designer. This full-time role involves overseeing program design, collaborating with industry experts, and coaching a team of designers. The ideal candidate has a strong background in instructional design and is passionate about empowering others to succeed in tech. This position requires excellent communication and teamwork skills, along with a passion for innovation in learning.

Qualifications

• Proven track record in instructional design or curriculum development.
• Experience leading teams with strong coaching abilities.
• Experience with AI-powered learning or assessment tools.

Responsibilities

• Oversee the design of new programs ensuring practical learning experiences.
• Collaborate with industry experts to co-create program content.
• Lead and coach Learning Experience Designers in instructional design.

Skills

Instructional design methods

Curriculum frameworks

Learner-centered design

Excellent communication

Collaboration skills

Authoring tools

Strong storytelling skills

Tools

H5P

Learning management systems

Job description

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world‑class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands‑on projects, we prepare our students for in‑demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in‑demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real‑world coursework.
• Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey.

The Senior Learning Experience Designer manages a team of Learning Experience Designers, oversees the creation of high‑quality curricula, and ensures all programs align with our learning principles and strategic goals.

You will act as both a coach and a project manager: guiding the design team, setting up workflows, ensuring timely delivery, and maintaining quality. You’ll collaborate with subject matter experts, industry partners, and internal teams to develop innovative programs in fast‑growing fields, ensuring they are scalable, practical, and impactful.

RESPONSIBILITIES

• Oversee the design of new programs, ensuring learning experiences are practical, scalable, and industry‑relevant.
• Ensure curricula and assessments embody our learning design principles and are aligned with desired competencies.
• Collaborate with industry subject matter experts and institutions to co‑create cutting‑edge program content.
• Lead and coach Learning Experience Designers, providing feedback and professional development in instructional design, media integration, and data‑informed storytelling.
• Manage design workflows, sprints, and retrospectives to ensure smooth delivery.
• Oversee staffing allocations, project plans, and delivery calendars.
• Establish strong review processes for content quality, accessibility, and pedagogical rigor.
• Contribute to internal learning initiatives and workshops that strengthen the learning design function organization‑wide.

Quality & Innovation

• Ensure alignment with codified learning principles and institutional standards.
• Incorporate learner, facilitator, and partner feedback into design iterations.
• Experiment with new tools, technologies, and media formats (including AI) to enhance learner engagement and outcomes.
• Drive a culture of innovation and continuous improvement across the design team.
• Codify best practices, frameworks, and tools into playbooks and templates that enable consistent, high‑quality design across programs.

Data & Insights

• Use learner performance data, completion metrics, and feedback to iteratively improve course design and delivery.
• Develop dashboards or reporting frameworks in partnership with the data team to track learning effectiveness, engagement, and assessment validity.
• Advocate for evidence‑based decision‑making in program and content iterations.

REQUIREMENTS

Experience

• Proven track record in instructional design, learning experience design, or curriculum development.
  Experience leading teams of designers or educators, with strong coaching and mentorship abilities.
• Experience working with or integrating AI‑powered learning or assessment tools.
• Beneficial: exposure to creative industries, digital media, or emerging technology fields.
• Beneficial: Prior experience working in accredited or competency‑based education programs is a plus.

Skills

• Expertise in instructional design methods, curriculum frameworks, and learner‑centered design.
• Strong systems thinking and ability to design learning experiences that balance pedagogy, technology, and operations.
• Excellent communication and collaboration skills for working with SMEs, partners, and cross‑functional teams.
• Ability to translate research and feedback into actionable program improvements.
• Passion for innovation in learning, with comfort navigating ambiguity and complexity.
• Familiarity with authoring tools (e.g. H5P) and learning management systems.
• Strong storytelling, writing, and editing skills for creating engaging learning narratives.

Person Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem‑solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.

EMPLOYMENT TYPE

This role is a full‑time position.

WORK HOURS

The required work hours are 40 hours per week.

Due to the considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self‑drive to communicate constantly using web collaboration and video conferencing is essential. As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

Disclaimer: ALX Africa does not charge fees or request payments at any stage of hiring. Be cautious of anyone claiming otherwise. Report suspicious activity to [e-mail].