Senior Business Analyst

Indsafri; Johannesburg; On-site; ZAR 550 000 - 750 000; Full time

Job summary

A leading financial consulting company in South Africa is searching for a Senior Business Analyst to support their Business Banking IT team. The ideal candidate should have 5–8 years of experience in business analysis within a financial institution, particularly in credit origination and payments. The role involves engaging with stakeholders, analyzing business processes, and translating requirements into functional specifications. Candidates can expect a dynamic environment where innovation meets high-quality standards.

Qualifications

• 5–8 years' experience as a Business Analyst in a bank or financial institution.
• Experience working in agile or hybrid delivery environments.
• Exposure to credit origination and approval workflows.

Responsibilities

• Engage with business stakeholders to gather and document business requirements.
• Analyze current-state processes and recommend improvements.
• Support solution design for credit and payments processes.

Skills

Analytical thinking

Stakeholder engagement

Problem-solving

Documentation

Process design

Education

Bachelor’s degree in Information Systems, Business Management, or related field

Job description

Job Title - Senior Business Analyst

Experience - 5+ Years

Description:

The Business Analyst will support the Business Banking IT team in defining, analysing, and implementing change initiatives that enhance corporate and commercial banking processes. This includes initiatives related to client onboarding, credit origination, payments, and related customer lifecycle processes. The role requires an analytical thinker with deep domain experience in business banking and the ability to translate business needs into technical requirements and system solutions.

Key Responsibilities

• Engage with business stakeholders to gather and document business requirements for change initiatives.
• Analyse current‑state business and system processes and recommend improvements aligned to business strategy.
• Translate business requirements into functional specifications for development and testing teams.
• Support solution design across onboarding, credit, and payments processes to ensure process efficiency and regulatory compliance.
• Conduct impact assessments for business and technology changes.
• Collaborate with product owners, solution architects, and system analysts to drive end‑to‑end delivery of enhancements.
• Facilitate workshops, interviews, and user acceptance testing (UAT) sessions with business users.
• Prepare business process documentation, workflow diagrams, and procedure manuals.
• Track and report on project deliverables, risks, and dependencies within the change portfolio.

Qualifications and Experience

• Bachelor’s degree in Information Systems, Business Management, or a related field.
• 5–8 years’ experience as a Business Analyst, preferably in a bank or financial institution.
• Potential experience within Business Banking.
• Credit origination and approval workflows.
• Payments and cash management solutions.
• Solid understanding of business and IT change management processes.
• Experience working in agile or hybrid delivery environments.

Key Competencies

• Strong analytical and problem‑solving skills.
• Excellent communication and stakeholder engagement abilities.
• Structured approach to documentation and process design.
• Ability to bridge business and technical teams effectively.
• Detail‑oriented, with ability to manage multiple change initiatives simultaneously.

Company Description

Indsafri believes in the limitless potential of individuals to create and build anything imaginable. They leverage their deep industry experience and cutting‑edge technology to help organizations transform for growth. They work with some of the best organizations around the world and have a global network of partners and talents. Indsafri believes that technology is at its best when it makes people smile. This is a place where with passion and intelligence, anything is possible.

Interested candidates can reach out to [e-mail]