Sales Enablement & Training Specialist SDR Team Lead

Hire Hangar; Remote; ZAR 980 000 - 1 308 000; Full time

Job summary

A fast-growing global company is seeking a Sales Enablement & Training Specialist to onboard and mentor Sales Development Representatives (SDRs) in a fully remote role. The ideal candidate has prior experience in a BPO or call center environment with a focus on coaching and performance improvement. Responsibilities include creating training materials and ensuring SDRs follow best practices. Candidates must have experience working remotely and be fluent with collaboration tools to succeed in this role.

Qualifications

• Experience as an SDR, Senior SDR, or SDR Team Lead in a BPO or call center.
• Ability to coach and mentor SDRs in a structured environment.
• Fluency with remote collaboration tools and experience with US- or UK-based companies.

Responsibilities

• Onboard and train new SDRs on outbound sales and tools.
• Coach SDRs on calls and objection handling.
• Create and maintain training materials and playbooks.
• Monitor SDR performance and provide targeted coaching.

Skills

Coaching or mentoring SDRs

Outbound prospecting

Structured, process-driven sales

Remote collaboration tools

Tools

Salesforce

HubSpot

Slack

Zoom

Google Workspace

Asana

Job description

Join Hire Hangar and work with fast-growing global companies while building a long-term, remote career.

Job Title Sales Enablement & Training Specialist ( SDR Team Lead) Location Remote Time Zone US Time Zones (EST–PST)

Role Overview

We are hiring a Sales Enablement & Training Specialist to onboard, train, and support Sales Development Representatives (SDRs) in a BPO or high-volume call center environment. This role is open to experienced SDRs and former SDR Team Leads who enjoy coaching, improving performance, and building simple, repeatable sales processes.

You will be hands-on with training, coaching, and day-to-day sales execution, helping SDRs ramp quickly and perform consistently.

Key Responsibilities

• Onboard and train new SDR hires on outbound sales, tools, and processes
• Coach SDRs and SDR Team Leads on calls, messaging, and objection handling
• Create and maintain simple training materials, playbooks, and LMS modules
• Ensure SDRs follow lead management, outreach sequencing, and CRM best practices
• Monitor SDR performance and provide targeted coaching and retraining
• Partner with sales leadership to align training with KPIs and pipeline goals

Required Qualifications

• Prior experience as an SDR, Senior SDR, or SDR Team Lead in a BPO, call center, or high-volume outbound sales environment
• Experience coaching or mentoring SDRs (formally or informally)
• Strong understanding of outbound prospecting, lead qualification, and CRM usage
• Comfortable working in structured, process-driven sales environments
• Non-negotiable: Prior experience working fully remote, fluency with remote collaboration tools and experience working with US- or UK-based companies. Applications without this experience will not be considered.

Preferred Qualifications

• Former SDR Team Lead or player-coach
• Experience onboarding or ramping new SDRs
• Exposure to sales training, enablement, or QA programs

Tools & Technology

• CRM platforms (Salesforce, HubSpot, or similar)
• Sales engagement and dialer tools
• Learning Management Systems (LMS)
• Remote collaboration tools (Slack, Zoom, Google Workspace, Asana, or similar)

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