Sales Associate

TFG (The Foschini Group); Gauteng; On-site; ZAR 40 000 - 50 000; Full time

Job summary

A leading retail group in South Africa is looking for a passionate retail associate to enhance customer experience and drive sales. The role involves being a brand ambassador, facilitating sales through exceptional service, and contributing to a vibrant store environment. Ideal candidates will have a Grade 12 education and possess strong communication skills. This opportunity offers growth in a dynamic team centered around youth fashion and streetwear culture, where your input can significantly impact customer satisfaction.

Responsibilities

• Being an ambassador for the brand and offering amazing customer experience.
• Exceeding customer expectations by providing the best possible solutions.
• Tracking sales performance against targets.
• Selling a diverse product range and keeping up to date with trends.
• Searching out opportunities for making new sales.
• Assisting with stock replenishment.

Skills

Passionate about people

Target driven

Good verbal/written communication skills

Ability to multi-task in a fast-paced environment

Independent worker

Initiative

Attention to detail

Customer loyalty building

Customer service delivery

Navigate customer challenges

Negotiation & selling

Education

Grade 12 (Matric)

Job description

Responsibilities

JOB DESCRIPTION

• Being an ambassador for our brand and offering amazing customer experience.
• Exceed customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Assist with replenishing of stock to ensure the store is ready for our customers at all times.

Qualifications & Experience

• Grade 12 (Matric)

Skills

• Passionate about people is a must.
• Target driven and experience focused.
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviors

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perceivring
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 specialty lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

At Sportscene, you’ll be part of a brand that shapes the streetwear culture in South Africa. Work with only the best of global and local brands and be at the forefront of trend, innovation, and youth fashion. This is more than just a job—it’s an opportunity to make your mark in a culture!