Retail Head

NicheHR LLP; Johannesburg; On-site; ZAR 45 000 - 65 000; Full time

Job summary

A leading recruitment agency located in Johannesburg seeks a Retail Head to drive sales via modern trade pharmacy accounts and stockists. You will achieve monthly sales targets, manage inventory, and lead a team of merchandisers. Ideal candidates should have 4-5 years of experience in sales, retail, or distribution management with a Bachelor’s degree preferred. Strong sales knowledge and communication skills are essential, alongside the ability to manage customer relationships effectively.

Qualifications

• 4-5 years in sales retail or distribution management.
• Experience in managing third-party agencies and aligning them on promotions.
• Ability to conduct physical stock checks and monitor inventory levels.

Responsibilities

• Achieve monthly sales targets across assigned geographies and accounts.
• Cover all outlet categories ensuring optimal market presence.
• Manage customer complaints ensuring service standards.

Skills

Strong knowledge of sales fundamentals and retail operations

Excellent communication negotiation and interpersonal skills

Team leadership and conflict resolution abilities

Ability to drive performance

ASP.NET

Corporate Sales

Creative Production

ABAP

Field Sales

Jni

Education

Bachelor's degree preferred

Job description

Job Title: Retail Head

Department: Sales

Division: Retail / Cosmetics

Location: As assigned

Reports To: Head of Sales

Supervising: Key Account Retail Customers Stockists Sales Executives Merchandisers

Job Summary

The Retail Head will drive sales and distribution through key modern trade pharmacy accounts and stockists. The role focuses on achieving monthly sales targets ensuring effective merchandising managing stock levels and leading a team of merchandisers and sales staff to maximize market presence.

Roles & Responsibilities

Sales & Key Account Management

• Achieve monthly sales targets across assigned geographies and accounts
• Cover all outlet categories and ensure optimal market presence
• Conduct sales calls and visits to monitor performance and improve merchandising standards
• Manage third-party agencies and align them on promotions and product launches
• Collaborate with marketing on account-level strategies and monthly plans
• Deliver business reviews and presentations to management
• Handle customer complaints and ensure service standards (credit collections etc.)

Stockist & Inventory Management

• Conduct physical stock checks and monitor inventory levels
• Review interim sales and align stockists with monthly targets
• Ensure timely receipt and distribution of stock

Administration & Reporting

• Prepare monthly reports statements and forecasts
• Submit claims and vendor documentation on time
• Maintain customer portals product masters and account files
• Coordinate with support staff for sales bookings and dispatches
• Submit expenses and handle all administrative requirements for accounts

Team Leadership & Development

• Train mentor and develop merchandisers and direct reports
• Monitor team performance and implement improvement plans

Education

Bachelors degree preferred

Experience

4-5 years in sales retail or distribution management

Skills & Competencies

• Strong knowledge of sales fundamentals and retail operations
• Excellent communication negotiation and interpersonal skills
• Team leadership and conflict resolution abilities
• Ability to drive performance achieve targets and manage multiple stakeholders

Key Skills

• ASP.NET
• Corporate Sales
• Creative Production
• ABAP
• Field Sales
• Jni

Employment Type

Full Time

Experience Required

Years

Vacancy

1