Retail Assistant Manager — Lead Team & Elevate Sales

Profile Personnel; Mthatha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Mthatha is seeking an Assistant Manager to support the Store Manager in daily operations. The ideal candidate will possess strong customer service and communication skills and have 1–3 years of experience in retail management. Responsibilities include supervising staff, managing stock control, and ensuring excellent customer service. This role requires flexibility for retail hours. Competitive salary offered.

Qualifications

• 1–3 years retail supervisory or assistant management experience.
• Strong customer service, communication, and people-management skills.
• Willingness to work retail hours, including weekends and shifts.

Responsibilities

• Support the Store Manager in day-to-day operations.
• Supervise retail staff and manage shift planning.
• Deliver excellent customer service.
• Assist with stock control and merchandising.
• Oversee cash handling and end-of-day reconciliations.
• Monitor store performance and drive sales targets.

Skills

Customer service skills

Communication skills

People-management skills

Stockroom procedures knowledge

Merchandising skills

POS systems knowledge

Computer literacy (POS, Excel, email)

Education

Matric / Grade 12

Retail or Management qualification

Job description

A leading retail company in Mthatha is seeking an Assistant Manager to support the Store Manager in daily operations. The ideal candidate will possess strong customer service and communication skills and have 1–3 years of experience in retail management. Responsibilities include supervising staff, managing stock control, and ensuring excellent customer service. This role requires flexibility for retail hours. Competitive salary offered.