Restaurant Operations Manager - Service, Profit & People

Pedros; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A local restaurant chain is seeking a Restaurant Manager in Cape Town to oversee daily operations, ensure quality standards, manage staff, and handle customer service. The ideal candidate will have at least 3 years of experience in the restaurant and fast-food service. Strong management, organizational, and communication skills are essential for this role. This position focuses on maximizing profitability and ensuring compliance with health and safety regulations.

Qualifications

• Minimum 3 years related experience in restaurant and fast-food service.
• GAAP experience and knowledge is advantageous.
• Strong management and organizational skills required.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales targets.
• Ensure compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Customer service and good verbal communication skills

Problem-solving skills

Organizational skills

Job description

A local restaurant chain is seeking a Restaurant Manager in Cape Town to oversee daily operations, ensure quality standards, manage staff, and handle customer service. The ideal candidate will have at least 3 years of experience in the restaurant and fast-food service. Strong management, organizational, and communication skills are essential for this role. This position focuses on maximizing profitability and ensuring compliance with health and safety regulations.