Remote Medical Billing Collections Specialist (US Insurance)

Ista Personnel Solutions; Johannesburg; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A global BPO company is seeking an experienced Medical Billing Collections professional to handle U.S. healthcare insurances. This role requires exceptional English communication skills and a strong understanding of billing processes. Responsibilities include patient payment collection, claims review, and Medicaid processing. The position is fully remote, requiring a reliable internet connection and power backup. If interested, please apply within 14 working days.

Qualifications

• Strong understanding of US healthcare, billing terms, and processes.
• Professionalism and empathy in all patient interactions.

Responsibilities

• Follow up with patients to collect payments and resolve billing inquiries.
• Review exclusion of benefits (EOBs) and resolve claim issues.
• Confirm patient eligibility and coverage details with insurance providers.
• Maintain accurate and up-to-date census data.
• Handle Medicaid billing, submissions, and follow-ups.
• Accurately post and reconcile patient payments.
• Prepare and submit billing statements to insurance providers.
• Monitor the status of submitted claims.
• Analyze and manage aging reports.
• Reconcile daily financial transactions.
• Manage documents received from third parties.
• Use billing systems to update records and track payments.
• Meet collection targets and analyze aging reports.
• Ensure compliance with HIPAA regulations.

Skills

Exceptional English communication skills

Customer Service with a collections background

Skilled in MS Office (Word) and Outlook

Strong work ethic

A fast learner

Excellent problem-solving abilities

Job description

A global BPO company is seeking an experienced Medical Billing Collections professional to handle U.S. healthcare insurances. This role requires exceptional English communication skills and a strong understanding of billing processes. Responsibilities include patient payment collection, claims review, and Medicaid processing. The position is fully remote, requiring a reliable internet connection and power backup. If interested, please apply within 14 working days.