Remote Healthcare Admin Assistant — EST Hours

ISTA Personnel Solutions; South Africa; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic BPO company is seeking a highly organized Remote Administrative Assistant to support a U.S.-based virtual speech therapy service provider. The role requires prior remote work experience, strong communication skills, and proficiency in Microsoft Office. Responsibilities include customer support, managing service sales, and ensuring compliance with data protection standards. This position offers a fully remote work environment with flexible hours aligned to U.S. Eastern Time.

Qualifications

• Experience working remotely/virtually is required.
• Familiarity with HIPAA/PHI compliance preferred.
• Strong organizational and time management abilities.

Responsibilities

• Provide customer service support to clients.
• Handle service package sales professionally.
• Communicate with clients via multiple channels.
• Monitor productivity and attendance reporting.
• Support team members with administrative duties.
• Safeguard confidential data in compliance with HIPAA.

Skills

Customer service support

Multitasking

Verbal communication

Written communication

Attention to detail

Problem-solving

Education

High school diploma or equivalent

Associate’s or Bachelor’s preferred

Tools

Microsoft Office Suite

Smartsheets

Job description

A dynamic BPO company is seeking a highly organized Remote Administrative Assistant to support a U.S.-based virtual speech therapy service provider. The role requires prior remote work experience, strong communication skills, and proficiency in Microsoft Office. Responsibilities include customer support, managing service sales, and ensuring compliance with data protection standards. This position offers a fully remote work environment with flexible hours aligned to U.S. Eastern Time.