Remote Client Training & Account Specialist

Kontak Recruitment; Gauteng; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A recruitment agency is seeking a Client Account and Training Specialist based in Gauteng. This role involves providing after-sales support and user training across software solutions. The successful candidate will have over 3 years of client support experience, particularly in software or SaaS, and excellent communication skills. The position is primarily remote, requiring travel to client sites, offering a competitive monthly salary range of R40 000 - R50 000 CTC depending on experience.

Qualifications

• 3+ years of experience in a client support or training role, ideally software or SaaS.
• Strong understanding of software applications.
• Valid driver's license and reliable transport.

Responsibilities

• Conduct regular on-site visits to existing clients for support.
• Deliver structured onboarding and training sessions.
• Provide advisory support on configuration and integration.
• Build long-term client relationships through proactive check-ins.

Skills

Client support experience

Communication skills

Problem-solving ability

CRM systems usage

Training non-technical users

Job description

A recruitment agency is seeking a Client Account and Training Specialist based in Gauteng. This role involves providing after-sales support and user training across software solutions. The successful candidate will have over 3 years of client support experience, particularly in software or SaaS, and excellent communication skills. The position is primarily remote, requiring travel to client sites, offering a competitive monthly salary range of R40 000 - R50 000 CTC depending on experience.