Receptionist - DeWaterkant

Planet Fitness; Cape Town; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading fitness organization in Cape Town is seeking a Customer Service Representative to greet members and provide exceptional support. Responsibilities include answering phones, resolving queries, and ensuring a positive first impression. Ideal candidates should demonstrate high energy and customer service-driven qualities. Experience in a front desk role is a plus. CVs can be sent directly via email.

Qualifications

• Previous experience within a front desk or welcome desk position is an added advantage.
• Display friendly and efficient qualities that reflect the company culture.
• Have reliable transport.

Responsibilities

• Greet members and deliver exceptional customer service assistance.
• Answer telephones and assist with queries.
• Ensure reception is effectively controlled.

Skills

Customer service driven

Superior communication skills

Basic PC literacy

Friendly and efficient qualities

High energy levels

Job description

Purpose of the Job

Responsible for greeting members and delivering exceptional customer service assistance.

Key Performance Areas

• Answering telephones
• Customer service driven
• Efficiently assisting & resolving queries
• Greeting & accessing members
• Provide members with a positive first impression
• Responsible for ensuring reception effectively & efficiently controlled
• Superior communication skills

Experience and Competencies Required

• Basic PC literacy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Flexi hours / shift
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position is an added advantage
• Have reliable transport

CVs can be sent directly to [e-mail]

Please complete our recruitment link https://www.jotform.com/232535071291552 for us to get to know you abit better.

Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.