Quality Controller

Kazang Connect; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading tech company in Cape Town is looking for a Quality Controller. The role involves performing thorough quality checks on devices prior to dispatch, ensuring compliance with standards and functionality testing. Ideal candidates should have a diploma in Electronics or IT, along with 2-3 years of experience in quality control or device testing. A strong attention to detail and troubleshooting skills are essential for success in this position, aimed at maintaining high quality and reliability in products.

Qualifications

• Minimum qualification: National Diploma or Degree in Electronics or Information Technology.
• At least 2–3 years’ experience in Quality Control or Device Testing.
• Strong attention to detail and ability to troubleshoot.

Responsibilities

• Perform thorough checks on devices before dispatch.
• Test hardware components for functionality.
• Identify and report faulty devices.
• Ensure compliance with QC standards.

Skills

Attention to detail

Troubleshooting hardware/software issues

Following SOPs

Education

National Diploma or Degree in Electronics, Information Technology, or related field

Job description

Quality Controller position available in Cape Town.

Are you passionate about precision and excellence? Do you thrive in a fast-paced environment where attention to detail makes all the difference? Kazang is looking for a Quality Controller to ensure our devices meet the highest standards before reaching our customers.

Location: Rosebank, Johannesburg.

What You’ll Do:

• Device Quality Inspection: Perform thorough checks on Kazang devices before dispatch, ensuring physical condition, accessories, packaging, and labeling meet compliance standards.
• Functional Testing: Test hardware components (screen, keypad/touch, battery, ports, printer, SIM slots) and verify software functionality, OS stability, and correct firmware versions. Confirm Kazang app installation and transaction readiness.
• Connectivity & Transaction Testing: Validate SIM connectivity, network strength, and data communication. Perform test transactions and confirm printer output accuracy.
• Configuration & Setup: Configure devices according to Kazang specifications, loading profiles, APNs, merchant parameters, and security settings.
• Defect Identification & Reporting: Detect and document faulty devices, elevate issues, and track recurring problems for corrective action.
• Compliance & Documentation: Ensure adherence to QC standards, SOPs, and regulatory requirements. Maintain accurate checklists, reports, and inventory status.
• Collaboration & Continuous Improvement: Work closely with logistics and technical teams, support troubleshooting, and suggest improvements to QC processes.

What Success Looks Like:

• Accuracy: 99% of devices dispatched pass QC with zero post-deployment issues.
• Efficiency: All devices tested within SLA timelines.
• Impact: Reduced merchant complaints and improved device reliability in the field.

Qualifications & Experience:

• Minimum Qualification: National Diploma or Degree in Electronics, Information Technology, or a related field.
• Experience: At least 2–3 years’ experience in Quality Control, Device Testing, or Technical Support within a hardware or fintech environment.
• Skills: Strong attention to detail, ability to follow SOPs, and proficiency in troubleshooting hardware/software issues.