Property Administrator

The Focus Group; Bloemfontein; On-site; ZAR 250 000 - 300 000; Full time

Job summary

A property management company is seeking a Property Administrator in Bloemfontein. The role entails managing tenant information, lease agreements, and arrear administration. The ideal candidate has a Matric certificate, relevant diploma, and a minimum of 5 years experience in property administration. Strong communication skills, proficiency in PIMS, and financial accounting experience are essential. This position offers a chance to work in a dynamic environment focused on professional tenant interaction.

Qualifications

• Minimum of 5 years in a Property Administrator role.
• Financial accounting experience.
• Customer service background.

Responsibilities

• Load and update tenant information on the in-house PIMS system.
• Manage tenant statements including reconciliations and query resolution.
• Follow up on outstanding payments and update arrears report.

Skills

Strong communication skills

Innovative thinking

Time management

Interpersonal skills

Organizational abilities

Education

Grade 12 (Matric)

Relevant diploma

Tools

MS Office

PIMS

Job description

Property Administrator – Bloemfontein

Location: Bloemfontein Regional Office
Division: Property Management
Reporting to: Property Manager

Purpose of the Role

To perform the full administrative function in lease preparation and conclusion, and to effectively manage arrears and tenant queries.

Key Performance Areas & Responsibilities

Tenant Administration

• Load and update tenant information on the in-house PIMS system
• Manage tenant statements including:
  • Receipt allocations from bank statements
  • Expiry tracking
  • Interest and meter reading generation
  • Manual billings, adjustments, recoveries
  • Lease billings and debit runs
  • Finalized statements and debit orders
  • Reconciliations and query resolution
• Handle tenant turnover
• Finalize vacated tenant accounts and deposit refunds

Lease Administration

• Obtain credit checks and FICA documentation
• Raise Lease Input Summary (LIS)
• Capture leases on the in-house PIMS system
• Update lease register
• Liaise with leasing department
• Manage annual municipal and rates increases

Arrear Administration

• Follow up on outstanding payments
• Update arrears report
• Utilize company credit control service provider facilities (TPN)
• Prepare handovers to Legal Credit Controller where applicable

Property Administration

• Maintain property and unit data on the in-house PIMS system
• Notify utility companies of tenant changes and monthly accruals
• Maintain parking schedules and access discs
• Process municipal and other invoices
• Perform account reconciliations
• Consolidate monthly management reports

Skills and Competencies

Essential Attributes

• Strong communication skills
• Innovative thinking and process adherence
• Dynamic and enthusiastic approach
• Professional tenant interaction
• Effective time management
• Professional attitude and initiative
• Deadline-driven
• High attention to detail and numerical accuracy
• Experience in Body Corporate and Sectional Title administration (advantageous)

Business Skills

• Excellent interpersonal and negotiation skills
• Strong organizational and project management abilities
• Flexibility to work outside office hours for events or activations

Human Capital Attributes

• Honest and reliable
• Positive attitude and motivation
• Lead by example
• Assertive and effective communicator
• Sensitive to client and staff needs
• Ability to foster a professional office environment
• Strong moral values, empathy, and career-driven mindset

Qualifications and Experience

Minimum Requirements

• Grade 12 (Matric)
• Relevant diploma
• Strong proficiency in MS Office and relevant software packages

Experience

• Minimum of 5 years in a Property Administrator role
• Financial accounting experience
• Customer service background
• Experience in property leasing
• Proficiency in PIMS or MDA systems