Pre-Sales Engineer

Architectural Services; Gauteng; On-site; ZAR 40 000 - 60 000; Full time

Job summary

A leading security solutions provider in Gauteng is seeking an experienced Pre-Sales Engineer to join their dynamic team. This role focuses on delivering tailored security technology solutions, engaging with clients to understand their needs, and designing integrated security systems. The ideal candidate will have at least 4 years of experience in pre-sales roles, excellent communication skills, and a solid understanding of security systems such as CCTV and access controls. This position offers full-time employment with growth opportunities.

Qualifications

• Minimum of 4 years of related experience in pre-sales or technical consulting.
• In-depth knowledge of security technology systems.
• Valid driver's licence and reliable car.

Responsibilities

• Engage with potential clients to understand their security needs.
• Design and propose integrated security solutions.
• Conduct product and solution demonstrations.

Skills

Technical consultation

Solution design

Product demonstrations

Market research

Customer focus

Education

Post-Matric qualification or equivalent

Tools

CCTV

Access control systems

Network security tools

PowerPoint

Excel

Job description

Pre-Sales Engineer – Architectural Services

We are seeking an experienced Pre-Sales Engineer with a focus on security technology solutions to join our team. The ideal candidate will work closely with our sales and project teams to deliver tailored security solutions to customers.

Responsibilities

• Technical Consultation – Engage with potential clients in partnership with sales to understand their security needs and design solutions that address their requirements.
• Solution Design – Design and propose integrated security solutions, including CCTV, access control, intrusion detection, perimeter security, and other security technologies.
• Use of design tools, PowerPoint, Google Earth and other software products will be required.
• Product Demonstrations – Conduct product and solution demonstrations, including live and virtual presentations, to showcase the capabilities of our offerings.
• Technical Support – Provide pre-sales technical support to the sales team, assisting with the creation of proposals, technical documentation, sign-off and responding to technical queries.
• Site Assessments – Perform site assessments and surveys to determine the most suitable security solutions based on the physical environment, customer requirements, and compliance standards.
• Proposal Development – Collaborate with the sales team to create detailed proposals, including technical specifications, pricing, and timelines for security technology solutions.
• RFP/RFI Response – Assist in preparing responses to Request for Proposals (RFP) and Request for Information (RFI), ensuring all technical aspects are covered.
• Market Research – Stay up to date with the latest trends and advancements in security technology, helping to inform the sales team on product and solution offerings.
• Collaboration – Work closely with sales, project management, and support teams to ensure smooth transition from pre-sales to post-sales implementation.
• Customer Focus – Ability to assess customer needs and design solutions that align with their security objectives.

Behavioural Competencies

• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Computer literate – PowerPoint, Word, Excel, Outlook.
• Design tool / software skills.
• Excellent telephone skills.
• Adaptability.
• Accountability.
• Self-motivation.
• Negotiation.
• Persuasiveness.
• Presentation skills.
• Resilience.
• High level of integrity.

Preferred Qualifications

• Minimum of 4 years of related experience.
• Experience working with vendors and manufacturers of security products such as Hikvision, Axis, Bosch, Gallagher, Milestone and Impro.
• Practical experience in networking, network security and configuration of video management systems.
• Background on video storage calculations and server designs.

Minimum Qualifications and Experience

• Post-Matric qualification or equivalent.
• In-depth knowledge of security technology systems, including CCTV, access control, intrusion detection, alarm systems, and network security.
• Professional and well-presented at all times.
• Ability to work under pressure and for extended hours, if required.
• Must be prepared to travel.
• Valid driver's licence.
• Reliable car.
• PSIRA grading for the position – Grade C (Company Requirement).
• Experience: 4 years in a pre-sales, sales engineering, or technical consulting role in the security industry or a similar field.
• Excellent written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving abilities to design effective and efficient security systems.
• Relevant certifications are a plus.

Equality, Diversity and Inclusion Statement

We reserve the right not to make an appointment to any advertised position. While preference is given to existing employees at all times and the choice is purely on merit, historically disadvantaged candidates and black female candidates are encouraged and supported within the FSG team. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics and the continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Employment Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industry: Architecture and Planning