Sales Assistant

Cape Union Mart Group; Umhlanga Rocks; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail company in KwaZulu-Natal is seeking a Sales Associate who will excel in exceeding customer expectations and driving sales. The ideal candidate will have at least Matric or Equivalent and up to 6 months of retail experience. Responsibilities include processing customer transactions, maintaining store standards, and providing exceptional service. Applicants must possess a clear credit and criminal record and be willing to work retail hours.

Qualifications

• Up to 6 months retail experience is required.
• 1 year of experience within retail is advantageous.
• Ability to communicate effectively is beneficial.

Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Transact all purchases and process payments.
• Maintain housekeeping and visual merchandising standards.

Skills

Customer service

Sales maximization

Time management

Problem solving

Relationship building

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties And Responsibilities

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Essential

• Matric or Equivalent
• Up to 6 months retail experience

Special Conditions Of Employment

• Clear Credit and Criminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.