Pentravel Travel Consultant - Pietermaritzburg

Cullinan Holdings; Pietermaritzburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading leisure and travel company in Pietermaritzburg is seeking a dynamic Travel Sales Consultant to provide exceptional service, design customized itineraries, and achieve sales targets. The ideal candidate has a passion for travel, strong communication skills, and the ability to work under pressure. This position offers a monthly salary and an attractive commission structure with unlimited earning potential.

Benefits

Monthly salary

Lucrative commission structure

Learning and growth opportunities

Qualifications

• Minimum of 1 years' experience in a sales and target driven role.
• Excellent written and verbal communication skills.
• Strong sales and customer service skills.
• Ability to work well under pressure and to tight deadlines.
• Passion for travel and knowledge of popular travel destinations.
• Willingness to work weekends and public holidays.

Responsibilities

• Build and maintain strong customer relationships for referrals.
• Design and sell customized travel itineraries.
• Provide expert advice on travel destinations.
• Maximize sales through upselling and promoting partners.
• Maintain accurate records using operational systems.
• Manage customer complaints efficiently.
• Keep up-to-date with industry trends.

Skills

Customer service skills

Sales skills

Communication skills

Ability to work under pressure

Knowledge of travel destinations

Tools

Amadeus

Job description

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up-to-date with industry trends

Qualifications

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.
• We will be recruiting in line with our employment equity obligations

Pentravel, a division of Cullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic and customer-oriented Travel Sales Consultant to join their team in Pietermaritzburg. As a Pentravel Travel Consultant, you'll be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You'll also be responsible for achieving sales targets and contributing to the overall profitability of the business. If you have a passion for travel, excellent communication skills, exceptional sales ability, and the ability to work well under pressure, we want to hear from you.

Working in a vibrant culture-centric company.

Many learning and growth opportunities means this is a career, not just a job!

Work hard, play hard mentality. We love celebrating successes together!

Monthly salary, and a lucrative commission structure with unlimited earning potential.