Overborder Transport Customer Service Specialist

Access World; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A global logistics provider in Johannesburg seeks a dedicated individual to manage shipments within the transport department. Responsibilities include tracking orders, updating clients, arranging transport for local and cross-border shipments, and ensuring compliance with operational procedures. Candidates should possess strong communication skills, attention to detail, and a Matric qualification, with added advantages for those qualified in Logistics, Supply Chain, or Transport. Experience with Oracle is favorable.

Qualifications

• Matric qualification is mandatory.
• Experience in Oracle is advantageous.
• A qualification in Logistics, Supply Chain, and Transport is preferred.

Responsibilities

• Ensure shipments are registered immediately.
• Communicate updates to clients daily.
• Manage tracking and tracing of orders.
• Arrange transport for local and cross-border shipments.
• Ensure compliance with operational requirements.

Skills

Communication Skills

Strong negotiation skills

Service-oriented

Proactive team player

Attention to detail

Education

Matric

Qualification in Logistics, Supply Chain, and Transport

Tools

Oracle

Job description

A global logistics provider in Johannesburg seeks a dedicated individual to manage shipments within the transport department. Responsibilities include tracking orders, updating clients, arranging transport for local and cross-border shipments, and ensuring compliance with operational procedures. Candidates should possess strong communication skills, attention to detail, and a Matric qualification, with added advantages for those qualified in Logistics, Supply Chain, or Transport. Experience with Oracle is favorable.