Ops Team Lead : Drive Performance & Client Satisfaction

Clearsource; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading BPO company in Johannesburg is looking for an experienced Assistant Operations Manager to lead and inspire teams. You will support the Operations Manager while driving team performance and ensuring client satisfaction. The ideal candidate should have a strong background in performance management and BPO operations. This role offers a competitive salary and opportunities for career growth within a dynamic work culture.

Qualifications

• Strong background in performance management.
• Experience in BPO operations.

Responsibilities

• Lead and inspire teams.
• Support Operations Manager.
• Drive team performance and ensure client satisfaction.

Job description

A leading BPO company in Johannesburg is seeking an experienced Assistant Operations Manager to lead and inspire teams.

The ideal candidate will have a strong background in performance management and BPO operations.

You will support the Operations Manager while driving team performance and ensuring client satisfaction.

This role offers competitive salary and opportunities for career growth within a dynamic and positive work culture.