Leads Insurance Consultant

InspHired Recruitment Solutions; Cape Town; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading recruitment agency is seeking a Leads Insurance Consultant to join a client in the Financial Services sector based in Bellville, Cape Town. The role involves generating quality sales, achieving targets, and handling client interactions. Ideal candidates should have at least 3 years of call center experience and proficiency in MS Office. Competitive remuneration of up to R13,000 per month plus commission is offered.

Qualifications

• Minimum 3 years Call Centre experience.
• Experience in outbound calling is an advantage.
• Previous financial services experience is advantageous.

Responsibilities

• Generate quality sales opportunities for distribution channels.
• Achieve production norms & targets.
• Make quality outbound calls to clients.
• Record client info on the Sentrix system.
• Handle customer complaints appropriately.

Skills

Outbound call handling

Sales generation

Customer service

Knowledge of Sentrix

Education

Matric (or equivalent qualification)

Tools

MS Office (Excel, Word, PowerPoint, Outlook)

Job description

Overview

Our client in the Financial Services industry is currently looking for a Leads Insurance Consultant, in Bellville, Cape Town.

Responsibilities

• Generating quality sales opportunities for the Distribution channels.
• Achieve the minimum production norms & targets set.
• Quality outbound calls to clients to create quality sales opportunities.
• Adhere to the quality standards of the Sanlam Direct CCC.
• Record client information and requests on the Sentrix system.
• Handle and appropriately refer customer complaints and objections.

Requirements

• Matric (or equivalent qualification)
• Minimum 3 years Call Centre experience.
• Call Centre experience (Outbound would be an advantage)
• Previous financial services experience will be advantageous.
• MS: Office (Excel, Word, PP, Outlook)
• Knowledge of Sentrix.

Remuneration

• Up to R13 000 per month plus commission.