Junior Store Manager

Pedros Chicken; Vrystaat; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A popular fast-food chain in South Africa is seeking an experienced restaurant manager to oversee operations. Duties include maintaining quality standards, managing stock, handling customer complaints, and motivating staff to meet sales targets. Candidates should have at least one year of experience in a similar role, along with management and customer service skills. Knowledge of GAAP/Micros is advantageous. This position offers an opportunity to lead a team in a fast-paced environment.

Qualifications

• Minimum 1-year related experience in restaurant and fast-food service.
• Experience with GAAP/Micros is advantageous.
• Strong management, organizational, and customer service skills are essential.

Responsibilities

• Overseeing overall operation of the restaurant/take-away.
• Ensuring quality standards of food and procedures are maintained.
• Managing stock control, purchasing, and orders.
• Dealing with customer complaints.
• Maximising profitability and meeting sales targets.
• Managing staff discipline and work rosters.
• Driving the restaurant/take-away forward within a team.
• Ensuring compliance with health and safety regulations.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service

Verbal communication skills

Problem-solving skills

Tools

GAAP/Micros

Job description

DUTIES AND RESPONSIBILITIES

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills