IT Implementation Engineer

PBT Group; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A technology services company in Johannesburg is seeking an experienced IT Implementation Engineer to configure and customize the Sapiens IDIT platform for insurance products. Responsibilities include managing workflows, conducting system testing, and collaborating with Business Analysts on requirements, ideal for candidates with 3–6 years in insurance systems integration and strong technical skills.

Qualifications

• 3–6 years’ experience in insurance systems implementation or systems integration.
• Solid understanding of short-term insurance products.
• Familiarity with FSCA, POPIA, and compliance frameworks.

Responsibilities

• Configure and customise insurance products, workflows, and documents.
• Set up financial mappings and maintain system reference data.
• Conduct unit testing and promote configurations through environments.

Skills

Experience with Sapiens, Guidewire, Duck Creek

Hands-on experience with APIs (REST/SOAP)

Strong communication skills

Analytical and problem-solving skills

Technical aptitude in application configuration

Education

Bachelor’s degree in IT or Computer Science

Tools

SQL

XML/JSON

Job description

IT Implementation Engineer job vacancy in Johannesburg.

We are seeking an experienced Implementation Engineer to join our team and play a key role in deploying and maintaining complex insurance systems. In this role, you will configure and customise the Sapiens IDIT platform to support a wide range of insurance products, workflows, and compliance requirements.

You will be responsible for setting up products, workflows, documents, user roles, payment plans, and claims processes using IDIT setup wizards, while collaborating closely with Business Analysts to translate requirements into functional system configurations. The role also involves testing, managing promotions, supporting release pipelines, and resolving system defects.

What we’re looking for:

• Bachelor’s degree in IT, Computer Science, or related field.
• 3–6 years’ experience in insurance systems implementation or systems integration.
• Experience with platforms such as Sapiens, Guidewire, Duck Creek, Tial, or similar.
• Hands-on experience with APIs (REST/SOAP), SQL, XML/JSON.

Knowledge & Skills:

• Solid understanding of short-term insurance products (motor, property, liability, commercial).
• Familiarity with FSCA, POPIA, and compliance frameworks.
• Strong communication and stakeholder management skills.
• Analytical thinker with problem-solving ability.
• Technical aptitude: application configuration, databases, business rules.
• Team player, fast learner, and comfortable in dynamic project environments.

Duties and Responsibilities:

• Configure and customise insurance products, workflows, and documents within the core system.
• Set up product parameters (e.g. covers, underwriting rules, clauses).
• Manage system security (roles, permissions, and hierarchies).
• Configure workflows, escalations, and document templates.
• Set up financial mappings (payment plans, GL codes, dunning steps).
• Maintain system reference data and business rules.
• Support integrations (APIs, data uploads, external services).
• Conduct unit testing and promote configurations through environments (Dev ? SIT).
• Analyse system defects and provide resolutions.
• Collaborate with BAs on system setup workbooks and business requirements.
• Work within release cycles, ensuring quality and compliance.

This is a techno-functional role that requires both business knowledge and technical expertise to ensure seamless system integration and customer satisfaction.