Human Resources Administrator

Alexforbes; Kariega; Hybrid; ZAR 400 000 - 500 000; Full time

Job summary

A leading financial services company in South Africa is seeking a dedicated individual for HR Benefits Administration. The role involves providing customer-focused advice and managing employee information. Candidates should have a Matric and HR Admin qualification, alongside 5 years of experience in Retirement Fund Administration. The position offers competitive rewards, career development programs, and a hybrid work model suitable for various lifestyles. Join a workplace that truly values its people and invests in their growth.

Benefits

Bursary and Leadership Development Programmes

Wi-Fi allowance

Employee Wellness & Assistance Programs

Retirement Fund Contributions

Group Risk Cover

Comprehensive Medical & Gap Cover

Qualifications

• Minimum 5 years of experience in Retirement Fund Administration.
• Solid understanding of Retirement Funding, Medical Aid, and relevant Legislation.

Responsibilities

• Manage all aspects of first line customer contact and administration.
• Ensure timely completion of changes to employee records.
• Assist with Medical Aid and personnel records.

Skills

Relationship building

Operational excellence

Problem Solving

Ability to work independently

Ability to work under pressure

Education

Matric

HR Admin qualification

Code 08 Drivers License

Tools

SAP

Ms Office

Job description

Purpose of the Job:

Provide efficient, accurate and timely customer focused enquiry advice as a point of Client HR Benefits Department contact to employees and 3rd parties. The incumbent will provide general guidance, assistance and resolutions in terms of employee information and administration ensuring the processes, procedures, organizational policies and relevant Legislation are managed and maintained correctly throughout the employee life cycle. Please note that the position is based in Uitenhage.

Requirements:

Education:

• Matric
• HR Admin qualification
• Code 08 Drivers License

Experience:

• Minimum 5yrs experience in Retirement Fund Administration
• Solid understanding of Retirement Funding, Medical Aid and relevant Legislation

Competencies:

• Relationship building
• Operational excellence
• Problem Solving
• Be able to work independently and within a team
• Able to work under pressure and stress

Key responsibilities:

• Retirement Funding
• Retirements (Early & Normal)
• Compulsory Funeral Principal Member Nomination Forms
• Benefits Statements
• Gate Passes
• Catering and Venue Quotes, bookings and collections for various meetings
• Assistant to the HR Administration Supervisor (Medical Aid/personnel records)
• Manage all aspects of first line of customer contact and administration/transactions through email, telephone and face-to-face enquiries in accordance with operating protocols and procedures.
• Ensure changes to employee’s records are completed in a timely manner with the appropriate authorization.
• Knowledge of Payroll system (SAP & Ms Office)

Why Join Alexforbes?

At Alexforbes, we don’t just offer jobs - we build careers. Here’s what makes us stand out:

Growth & Development:

• Bursary and Leadership Development Programmes to help you grow professionally.
• E-Learning Forums and continuous learning opportunities.
• Financial Planning Support tailored for staff.

Rewarding Performance:

• Total Rewards Package: Competitive short- and long-term incentives.
• Power Of One: Monetary recognition for outstanding performance.
• Lead Incentives & Referral Bonuses for helping us grow our talent pool.

3>Comprehensive Benefits:

• Retirement Fund Contributions starting at 13% of CTC.
• Group Risk Cover: Funeral, Dread Disease, and Life Insurance.
• Medical & Gap Cover: 100% of CTC with Discovery/Bonitas (Mandatory unless you are a dependent).

Work-Life Balance:

• Flexible Ways of Work: Hybrid work model to suit your lifestyle.
• Connectivity Benefit: Wi-Fi allowance.
• Employee Wellness & Assistance Programmes to support your wellbeing.
• My Savings Account to help you plan for the future.

Join a company that values its people, invests in their growth, and rewards excellence. Be part of a team that’s shaping the future of financial services.