HR Business Support and Strategic Projects Expert

DHL; Thaba Chweu Local Municipality; On-site; ZAR 600 000 - 900 000; Full time

Job summary

A global logistics company is seeking an HR Business Support and Strategic Projects Expert to lead transformative HR initiatives. This role involves driving the adoption of innovative HR technologies while managing multi-regional change programs. Ideal candidates will have extensive project management experience, strong stakeholder relationship skills, and a deep understanding of HR systems like Oracle and SAP. The position offers a unique opportunity to make a significant impact on global HR practices while working in a collaborative environment.

Qualifications

• Experience managing large HR change programs.
• Prince II, ITIL, and Agile certifications preferred.
• Fluent in English, both written and verbal.

Responsibilities

• Define and execute the global program agenda.
• Steer program execution and mitigate risks.
• Develop and improve program management frameworks.

Skills

HR-focused project management

Consulting or strategy roles

Stakeholder relationship management

Analytical problem solving

Business analytics

Facilitation skills

Fluency in English

Tools

Oracle HCM Cloud

SAP HR

Workday

Job description

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: HR Business Support and Strategic Projects Expert
Contract Type: Permanent
Customer: DHL Supply Chain
Grade: RCS K

Location: Global

Join DHL Supply Chain's global HR transformation journey as an HR Business Support and Strategic Projects Expert. In this pivotal role, you'll accelerate the adoption of innovative HR technologies and lead strategic programs that reshape how we attract, onboard, and engage talent across the globe. Working within HR Business Process Optimization (BPO) team and alongside senior leaders, you'll drive digitalization, enhance process quality, and deliver impactful change. If you're a strategic thinker with hands‑on project management experience, deep HR systems knowledge, and a passion for innovation, this is your opportunity to influence the future of HR at scale.

Key responsibilities will include:

• Supporting the HR Support and Strategic Programs Sr Director to define, scope, and execute the global program agenda in collaboration with regional and global stakeholders.
• Identifying and negotiating schedules, milestones, and resources to meet project objectives.
• Steering program execution by providing feedback to program teams, mitigating risks, resolving issues, and enabling timely decision‑making.
• Providing coaching, mentoring, and quality assurance to program teams to ensure successful delivery.
• Developing program‑level communications for senior stakeholders, project teams, and the wider employee population.
• Consolidating and analysing program status information, comparing with baseline planning, deriving conclusions and preparing management reports.
• Developing and continuously improving structures, processes and frameworks for program management including governance and supporting tools.
• Ensuring transparency on program progress, milestone achievement, issues, risks and next steps to relevant stakeholders.
• Driving adoption of digital tools, AI, and robotics to support the HR digitalization agenda
• Researching and exploring innovative HR technologies and managing vendor relationships.
• Supporting review and development of business cases.

Required skills and experience:

• Demonstrable experience in HR‑focused project management, consulting or strategy‑related roles, inclusive of planning, managing and delivering large, multi‑regional HR change programs.
• Prince II, ITIL, Agile Foundation & Practitioner ITIL certification or equivalent work experience.
• Intermediate to advanced functional and technical knowledge of HR‑related systems and processes, ideally Oracle HCM Cloud, Oracle EBS R12, or SAP HR / SuccessFactors, Workday.
• Proven experience successfully managing relationships with a large and varied group of stakeholders.
• Experience in analysing complex problems and deriving creative recommendations.
• Business analytics experience and ability to work with large datasets.
• Strong meeting and workshop facilitation skills.
• Fluency in English, both written and verbal.

What you'll need to do next:

If you have a proven track record of achievement that matches the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up‑to‑date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent, and consistent across the globe. We aim to provide a candidate experience of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that employees and potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organization.