HR & Auxiliary Services Manager

Tower Group South Africa (PTY) Ltd; Johannesburg; On-site; ZAR 450,000 - 600,000; Full time

Job summary

A leading HR services provider in Johannesburg is seeking a Human Resources Manager. This role involves managing employee relations, developing HR policies, and overseeing recruitment processes. The ideal candidate has a degree in HR or Public Administration, with 5 years of experience, including 3 in middle management. Responsibilities include drafting budgets and managing HR staff to ensure effective service delivery.

Qualifications

• 5 years relevant experience with 3 years in middle management.
• Knowledge of corporate services.
• Valid driver’s license.

Responsibilities

• Plan, implement, and evaluate HR policies and practices.
• Manage employee grievances and counselling.
• Conduct periodic pay surveys and job evaluations.
• Develop an annual human resource development plan.
• Oversee record keeping and archiving procedures.

Skills

Employee relations

Human resources policies

Training and development

Recruitment

Coaching

Education

Degree in HR / Public Administration

Job description

This position reports to: Executive Manager

KEY PERFORMANCE AREAS

The below highlights the key areas of focus but is not limited to:

Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

• Scheduling management conferences with employees;
• Hearing and resolving employee grievances; counselling employees and supervisors
• Preparing, updating, and recommending human resource policies and procedures.
• Designing a filing and retrieval system; keeping past and current records.
• Attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Counselling and disciplining employees; planning, monitoring, and appraising job results.

Personnel human resource management

• Updating job requirements and job descriptions for all positions.
• Establishing a recruiting, testing, and interviewing program;
• Coaching managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
• Conducting periodic pay surveys;
• Scheduling and conducting job evaluations; preparing pay budgets;
• Monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees
• Ensure that all required checks are performed(ITC, disciplinary actions, etc.) and reported correctly

Management of Human Resource Development

• Develop an annual human resource development plan (Skill Development Plan)
• Monitor the effectiveness of training and development programmes

Manage records systems

• Establish filing system and record all budget commitments
• Supervise the establishment, maintenance and review of record keeping/archive systems & procedures

Plan, prioritize, assign, supervise, and review the work of staff responsible for providing HR and Auxiliary services within the organization

• Select, train, motivate, and evaluate staff
• Coordinate staff training;
• Work with employees to correct deficiencies
• Implement disciplinary and termination procedures.

Contribute to annual budgeting process

• Draft annual budgets for capital & operational resources to service functions in unit & organisation
• Consult to determine administrative resource needs of organisation

Manage staff

• Supervise staff in reception and admin functions to ensure effective service delivery

QUALIFICATIONS & EXPERIENCE

• Degree in HR / Public Administration
• 5 years relevant experience (3 years in middle management)
• Knowledge of corporate services
• Valid driver’s license