General Assistant

Brights Hardware; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A hardware retail company in Cape Town is seeking a dedicated individual to join their team, delivering exceptional customer service and ensuring efficient stock management. The ideal candidate will possess a Matric or equivalent and have at least a year of experience in a similar role. Responsibilities include loading customers' vehicles, maintaining cleanliness in the yard, and assisting customers with excellent product knowledge.

Qualifications

• Minimum 1 year experience in a similar role is preferred.
• Ability to deliver excellent customer service is essential.
• Physical fitness and stamina to handle demanding tasks.

Responsibilities

• Load vehicles and trucks promptly and accurately.
• Ensure stock is stacked and counted properly.
• Maintain tidiness and cleanliness in the work area.

Skills

Customer service

Numerical counting

Communication

Education

Matric or Equivalent

Job description

Purpose

The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied including delivery and transfer drivers. This is accomplished by offering friendly customer service, ensuring a clean and tidy environment and accurate loading of all customers' products purchased, ensuring that the yard runs efficiently so that no losses of stock or dissatisfied customers occur in order to have customers return to the store, increasing sales and profit margins.

Key Responsibilities

• Loading customers' vehicles, delivery trucks and transfer trucks promptly and accurately
• Ensuring that stock is properly stacked and counted
• Assist with pulling of stock for transfers
• Reporting stock shortages
• Reporting stock breakages
• Upkeeping of tidiness and cleaning of area by sweeping and upholding good housekeeping
• Assisting customers with excellent customer service and product knowledge
• Bagging of stone / sand
• Participating in perpetual stocktakes
• Ensuring housekeeping of work area
• Performing any work related tasks as delegated by your superior

Requirements

• Matric or Equivalent
• 1 year minimum experience in a similar role (preferred)
• Ability to deliver excellent customer service
• Ability to numerically count stock
• Able to work independently and as a team player
• Be disciplined and motivated
• Ability to handle pressure
• Ability to communicate effectively (verbal)
• Physical fitness and stamina

EEO and Diversity Statement

We are committed to having staff that reflect the diversity of our nation. We will conduct our recruitment and appointments in line with the Company's equity targets and are committed to improving our positions.

Application Status Note

Please note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

Terms and Conditions

The Company reserves the right to make changes to these terms and conditions at any time and for any reason.