French-Speaking Remote Customer Service & Sales Rep

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a French Speaking Customer Service and Sales Representative for a fully remote role based in Eastern Cape, South Africa. The candidate must possess native-level fluency in French, a permanent South African residence, and the flexibility to work varying shifts. Responsibilities include assisting passengers with travel-related inquiries and managing reservations in a busy call center environment. Comprehensive training is provided, and candidates should have a fixed-line internet connection.

Benefits

Fully paid product and systems training

Qualifications

• Permanent residence permit/South African ID holders only.
• Must have a UPS Solution during load shedding.

Responsibilities

• Assist passengers with travel-related queries in French & English.
• Handle customer relations queries and airline reservations systems.
• Meet specific key performance indicators in a time-sensitive environment.

Skills

Native level fluency in French language: Verbal & Written

Flexibility to work shifts

Fibre internet connection or fixed stable ADSL line

Job description

A leading recruitment agency is seeking a French Speaking Customer Service and Sales Representative for a fully remote role based in Eastern Cape, South Africa. The candidate must possess native-level fluency in French, a permanent South African residence, and the flexibility to work varying shifts. Responsibilities include assisting passengers with travel-related inquiries and managing reservations in a busy call center environment. Comprehensive training is provided, and candidates should have a fixed-line internet connection.