Food Service Operations Manager

Bebeerestaurant; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local dining establishment in Cape Town is looking for a Pool Deck Restaurant Lead to oversee operations, ensure guest satisfaction, and manage staff. The ideal candidate will have strong leadership abilities, experience in restaurant management, and focus on service quality. Responsibilities include developing operational plans, managing daily operations, and maintaining effective communication with team members and suppliers. This role offers an exciting opportunity to enhance customer experiences.

Qualifications

• Strong leadership and supervisory skills are essential.
• Experience in restaurant operations and management.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee all aspects of restaurant operations.
• Focus on guest satisfaction and staff management.
• Ensure compliance with health and safety standards.

Job description

Pool Deck Restaurant Lead

The primary objective of the Pool Deck Restaurant Lead is to oversee all aspects of restaurant operations, focusing on guest satisfaction, staff management, inventory control, financial performance, and adherence to health and safety standards.

This position involves strategic planning, leadership, coordination, and monitoring to ensure seamless service delivery and exceptional guest experiences.

Develop operational plans, SOPs, and service standards to enhance customer satisfaction.

Manage daily restaurant operations, ensuring efficient service delivery and high-quality food preparation.

Maintain effective communication with staff, suppliers, and guests to drive repeat business through excellent service.