Field It Technician & Customer Engineer — On-Site & Remote

Bcxp; Remote; ZAR 200 000 - 250 000; Full time

Job summary

A technology services company is seeking a Technical Support Specialist in Welkom, South Africa. The role involves providing both on-site and remote technical support for hardware issues. Candidates should have a National Diploma, at least two years of experience, and certifications such as CompTIA A+. Strong customer service skills and problem-solving abilities are essential, along with a valid driver's license and a reliable vehicle for the role.

Qualifications

• Minimum of two years of experience in technical support.
• Strong understanding of hardware troubleshooting.
• Available to work long hours when necessary.

Responsibilities

• Provide on-site technical support for hardware issues.
• Assist customers with remote technical support.
• Ensure timely resolution of technical issues.

Skills

Customer service skills

Problem-solving abilities

Education

National Diploma

Tools

CompTIA A+

Job description

A technology services company in Pretoria is seeking a Technical Support Specialist.

This role involves providing on-site and remote technical support for hardware issues in stores.

Candidates should have a National Diploma and at least two years of experience, along with certifications like CompTIA A+.

The position requires strong customer service skills, problem-solving abilities, and the capacity to work long hours when necessary.

A valid driver's license and a reliable vehicle are essential for this role.