Dispatch Clerks

windo hospitality Co; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading hospitality company in Durban is seeking a dedicated despatch manager to oversee the daily operations of the despatch department. Responsibilities include ensuring timely truck despatch, maintaining accurate records of goods, and enhancing customer service standards. The ideal candidate should have strong customer care management skills and a solid understanding of HACCP principles. This is a full-time position, offering the opportunity to lead a dynamic team in a reputable environment.

Qualifications

• Experience in customer care management is essential.
• Must have a strong understanding of HACCP principles.

Responsibilities

• Ensure timely despatch of trucks in the morning.
• Maintain records of goods received and despatched.
• Enhance customer service within the despatch department.

Skills

Customer Care Management

Customer Service

Geotechnical Engineering

Defense

HACCP

Job description

Responsibilities

• Ensuring all trucks are despatched timeously in the morning.
• Arranging replacements of despatch staff where necessary.
• Ensuring that the despatch team is always wearing uniform.
• Arranging internal distribution labour where necessary.
• Ensuring that the despatch recon document is completed daily.
• Maintaining prescribed records of goods received and despatched.
• Enhance excellent customer service in the despatch department.
• Reconcile / oversee despatch foreman recons daily.
• Ensure all data captured is correct.
• Verify production transfers daily and confirm returns to despatch.
• Balance despatch recons daily sales with van sheets daily sales per route.
• Count and record all returns to stock of all drivers on the return slip.
• Oversee stock variances and report to management.

Key Skills

• Customer Care Management
• Customer Service
• Geotechnical Engineering
• Defense
• HACCP

Employment Type: Full Time

Experience: years

Vacancy: 1