Debit Orders Specialist: Payments & Customer Care

AVBOB South Africa; Centurion; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A financial services provider in Centurion is seeking a self-motivated individual to join their Debit Orders team. The successful candidate will be responsible for processing payment files accurately and handling customer queries over the phone and via email. Strong attention to detail and customer service skills are essential for this role to maintain high departmental standards and ensure compliance with all necessary protocols. This position offers an opportunity to contribute to a supportive team environment.

Qualifications

• Strong customer service skills and ability to handle queries professionally.
• Ability to process information accurately and efficiently.
• Good communication skills for handling queries.

Responsibilities

• Process debit order authorization forms efficiently and accurately.
• Handle telephonic queries and follow up on non-payments.
• Assist the Senior Clerk with daily/weekly statistics.

Skills

Customer orientation

Self-motivation

Attention to detail

Job description

A financial services provider in Centurion is seeking a self-motivated individual to join their Debit Orders team. The successful candidate will be responsible for processing payment files accurately and handling customer queries over the phone and via email. Strong attention to detail and customer service skills are essential for this role to maintain high departmental standards and ensure compliance with all necessary protocols. This position offers an opportunity to contribute to a supportive team environment.