DC- Life Telesales Consultant- Park Square (KZN)

Discovery Limited; Hibiscus Coast Local Municipality; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading financial services company in KwaZulu-Natal seeks a Telesales Consultant for their sales call center. The role involves identifying sales opportunities and managing inbound and outbound calls. Candidates should have at least 1 year of sales experience and life product knowledge is preferred. Strong communication skills in English or Afrikaans are essential. This position offers a chance to excel in a dynamic sales environment.

Qualifications

• At least 1 year sales experience, preferably in an outbound telesales environment.
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage.

Responsibilities

• Identifying sales opportunities.
• Answering inbound calls and making outbound calls.
• Co-ordinating own administration.
• Achieve quality target.
• Adhering to service level agreements.

Skills

Goal oriented

Self motivated

Ability to perform under pressure

Persuasiveness

Sound Time Management

Attention to detail

Fluent English/Afrikaans

Education

Tertiary qualification

NQF5 qualification

RE5 qualification

Tools

PC literacy

Email

Word

Excel

Job description

DC- Life Telesales Consultant- Park Square (KZN)

Business Unit: DCM Distribution

Function: Call Center / Contact Center

Date: 27 Aug 2025

Job Description

• Identifying sales opportunities
• Answering inbound calls timeously and making required outbound calls
• Co-ordination of own administration

Key purpose

This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Life telesales.

Key outputs

• Communication to members telephonically via fax and email
• Attending to general administration
• Achieve quality target
• Adhering to service level agreements

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Goal oriented
• Self motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Sound Time Management
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

• At least 1 year sales experience, preferably in an outbound telesales environment
• Minimum 1 year Life product knowledge, Discovery Life Knowledge is an advantage
• PC literacy, email, word, excel
• Tertiary qualification an advantage
• NQF5 and RE5 qualification

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.