Commercial Account Manager

Acquire; Gauteng; Hybrid; ZAR 500 000 - 700 000; Full time

Job summary

A leading technology firm in South Africa is hiring a Commercial Account Manager to maintain and develop customer relationships in the mining sector. The role involves identifying sales opportunities, sustaining revenue, and collaborating with internal teams to meet customer needs. Ideal candidates have a background in technology sales, strong negotiation skills, and excellent communication abilities. This position offers a flexible hybrid work model and various professional development benefits.

Benefits

Flexible hybrid work model (3 days in office / 2 days remote)

Employee Assistance Program (EAP)

Dedicated training levy and leave

Specialised leave for community engagement

Commuter benefits

Participation in social club events

Opportunities for global growth

Qualifications

• Minimum 3 years experience in a technology sales role, preferably within the mining and exploration industry.
• Proven ability to drive and close revenue opportunities, including renewals, tenders, and expansions.
• Strong negotiation skills with the ability to balance technical detail and commercial drivers.

Responsibilities

• Build and maintain strong customer relationships across the mining and exploration value chain.
• Proactively identify sales opportunities and execute strategies to expand company's footprint.
• Collaborate with internal teams to ensure customer needs are met.

Skills

Technology sales experience

Strong communication skills

Negotiation skills

Customer Relationship Management (CRM) proficiency

Knowledge of resources sector

Education

Diploma or higher in Sales & Marketing, Commerce, or Geosciences

Tools

CRM systems

Mining software products

Job description

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You will report to the Operations Manager, and be based at our Rosebank, Johannesburg office in South Africa.

As a Commercial Account Manager, you will be responsible for maintaining and developing relationships with existing customers, identifying and executing on sales opportunities, and expanding the utilisation of GIM Suite across existing mining and exploration sites.

You will play a critical role in sustaining revenue, supporting customer success, and ensuring that acQuire continues to deliver value to our clients across the EMEA region.

Here's What You'll Do

• Build and maintain strong customer relationships across the mining and exploration value chain
• Proactively identify sales opportunities and execute strategies to expand acQuire's footprint within existing customer accounts
• Communicate acQuire's philosophy, value proposition, and solutions to customers at varying technical and strategic levels
• Participate in customer support and service agreement meetings (typically quarterly), ensuring alignment on deliverables and opportunities
• Sustain acQuire's maintenance revenue portfolio while delivering accurate revenue forecasting and reconciliation
• Collaborate internally with Technical Support, Product Development, and Implementation teams to ensure customer needs be met
• Contribute to product development insights by communicating customer challenges and market feedback into GIM Suite's technology development roadmap
• Demonstrate sufficient technical understanding of acQuire's products to answer customer questions confidently and accurately
• Represent acQuire professionally with customers, partners, and at key industry events across the EMEA region

Minimum Qualifications

• Minimum 3 years experience in a technology sales role, preferably within the mining and exploration industry
• Diploma or higher qualification in Sales & Marketing, Commerce, or Geosciences (or equivalent relevant field)
• Strong knowledge of the resources sector, with an ability to engage effectively with mining clients across juniors, mid-tiers, and large multi-commodity majors
• Demonstrated experience with Customer Relationship Management (CRM) systems and sales pipeline management
• Proven ability to drive and close revenue opportunities, including renewals, tenders, and expansions
• Working knowledge of mining software products and industry workflows is highly desirable
• Established network of contacts within the mining industry would be advantageous
• Strong negotiation skills with the ability to balance technical detail and commercial drivers
• Excellent verbal and written communication skills, particularly in a business-to-business context
• Demonstrated ability to build and maintain relationships across all levels of stakeholders including management, geoscientists, database administrators, procurement, and IT

Benefits We Offer

• Flexible hybrid work model (3 days in office / 2 days remote)
• Employee Assistance Program (EAP)
• Dedicated training levy and training leave to support ongoing professional development
• Specialised leave for community engagement and volunteer work
• Commuter benefits designed to incentivise sustainable and green transport options
• Participation in acQuire's Social Club events and functions
• Opportunities to grow with our ever-expanding global footprint across APAC, EMEA, and NAM

About Us

acQuire provides strategic software solutions so when the right information is available to the right people, they can make business decisions with confidence.

We work with the world's leading organisations to tackle increasingly complex data challenges impacting Environmental, Social and Governance (ESG), as it relates to the earth's resources, the natural environment, and their communities.

Founded in , acQuire originated in Perth, Western Australia, and since has been a part of Constellation Software, Inc via its operating group, Vela Software.

acQuire currently has six offices around the globe, with customer support centres operating in each major time zone.

Application Requirements

Please include a cover letter explaining why you're the best person for the role.

Your application cannot be considered if a cover letter is not included.