Cash Handling & Customer Service Specialist

Standard Bank Group; Springbok; On-site; ZAR 150 000 - 200 000; Full time

Job summary

A leading African financial services organization in Springbok is seeking an individual to handle cash-related matters and support customers effectively. The successful candidate will have banking experience, strong numerical skills, and be familiar with cash handling procedures. This role demands attention to detail and proficiency in Microsoft Excel, with the potential for growth in a dynamic environment.

Qualifications

• 1-2 years branch banking experience.
• Understanding of bank's policies and procedures related to cash handling.
• Demonstrated experience in customer service.

Responsibilities

• Attend to cash-related matters and assess client needs.
• Ensure adherence to laid down requirements for client experience.

Skills

Numerical skills

Attention to detail

Communication skills

Pressure management

Microsoft Excel proficiency

AML and KYC knowledge

Education

NQF Level 5 or equivalent in Banking, Finance, or related field

Tools

Banking software and cash management systems

Job description

A leading African financial services organization in Springbok is seeking an individual to handle cash-related matters and support customers effectively. The successful candidate will have banking experience, strong numerical skills, and be familiar with cash handling procedures. This role demands attention to detail and proficiency in Microsoft Excel, with the potential for growth in a dynamic environment.