Branch Manager

Pepkor Lifestyle; Germiston; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company is seeking an experienced Branch Manager in Germiston, South Africa. The role requires managing all operational areas, focusing on customer satisfaction, profitability, and staff management. The ideal candidate will have 3-5 years of management experience and strong interpersonal skills. This position offers the opportunity to lead a dynamic team and ensure a positive shopping environment while driving success and growth in the branch.

Qualifications

• Management experience of 3-5 years required.
• Strong focus on customer service and sales.

Responsibilities

• Manage all areas of operations including staff management.
• Ensure store profitability and superior customer service.
• Lead and organize resources effectively.

Skills

Excellent verbal and written communication skills

Interpersonal skills

People management

Business Acumen

Judgment and decision making

Customer centricity

Education

Grade 12

Retail Management/Business Diploma

Job description

Introduction

We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum Requirements

• Grade 12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position. Join our team and help us drive success and growth in our branch location.