Branch Manager

Pepkor Lifestyle; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A dynamic retail company is seeking an experienced Branch Manager for their Durban location. This role requires managing store operations while ensuring customer satisfaction and profitability. The ideal candidate should have 3-5 years of management experience and possess strong inter-personal and communication skills. This position offers an exciting opportunity to drive success and growth in a fast-paced retail environment.

Qualifications

• 3-5 years of management experience in a retail environment.
• Strong administrative skills.
• Ability to foster a positive work environment.

Responsibilities

• Manage all areas of store operations.
• Ensure superior customer service.
• Drive store profitability through strategic planning and organization.

Skills

Business Acumen

Excellent verbal and written communication skills

People management

Planning and organising

Customer centricity

Education

Grade 12

Retail Management/Business Diploma

Job description

Introduction

We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum Requirements

• Grade 12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skillsStrong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position. Join our team and help us drive success and growth in our branch location.