Branch Manager

OttoBauthentic; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading logistics company in Cape Town is seeking an experienced Branch Manager to oversee operations at its branch. The successful candidate will manage day-to-day activities, optimize resource utilization, and uphold client satisfaction. This role requires strong leadership and decision-making skills, along with a track record in road freight logistics. The ideal applicant will also foster client relationships and ensure compliance with industry regulations, making an impact in an operationally excellent environment.

Qualifications

• Minimum of 5 years experience in road freight and logistics management.
• Ability to oversee operations efficiently while maintaining service quality.
• Strong understanding of transportation regulations.

Responsibilities

• Oversee day-to-day branch operations and resource optimization.
• Recruit, train and develop a high-performing team.
• Build and maintain strong client relationships.

Skills

Leadership

Communication

Decision Making

Interpersonal Skills

Microsoft Office Proficiency

Education

Grade 12 / Matric Qualification

Diploma / Bachelor's degree in Business Management or Logistics

Job description

Working Hours: 06:00AM to 18:00PM Monday to Friday

A leading road freight and logistics Company committed to delivering efficient and reliable transportation solutions. With a strong focus on customer satisfaction and operational excellence, we pride ourselves on providing seamless logistics services across the nation.

Position Overview

Seeking a highly motivated and experienced Branch Manager to oversee the operations of our Cape Town branch. The ideal candidate will possess a strong background in road freight and logistics, demonstrating leadership skills, strategic thinking, and a commitment to delivering exceptional service to our clients.

Key Responsibilities

1. Operational Management
   • Oversee day-to-day branch operations, ensuring the timely and cost-effective delivery of services.
   • Coordinate and optimize the use of resources, including vehicles, personnel, and equipment.
   • Implement and enforce safety protocols to ensure a secure and accident-free work environment.
2. Team Leadership
   • Recruit, train, and develop a high-performing team of logistics professionals.
   • Foster a positive and collaborative work culture, promoting teamwork and accountability.
   • Conduct regular performance evaluations and provide constructive feedback to team members.
3. Client Relations
   • Build and maintain strong relationships with existing clients, ensuring their satisfaction with our services.
   • Identify opportunities for business expansion and collaborate with the sales team to secure new clients.
   • Address client concerns and resolve issues in a timely and effective manner.
4. Financial Management
   • Develop and manage the branch budget, ensuring financial targets are met.
   • Monitor and analyze financial performance, identifying areas for improvement and cost-saving opportunities.
   • Collaborate with the finance department to ensure accurate billing and invoicing processes.
5. Compliance and Quality Assurance
   • Ensure compliance with industry regulations, company policies, and safety standards.
   • Implement quality assurance processes to maintain high service standards.
   • Conduct regular audits to assess and improve operational efficiency.

Qualifications and Skills

• Grade 12 / Matric Qualification non-negotiable.
• Diploma / Bachelor's degree in Business Management, Logistics, or a related field an advantage.
• Proven experience in road freight and logistics management, with a minimum of 5 years in a leadership role.
• Strong leadership and decision-making skills.
• Excellent communication and interpersonal abilities.
• Knowledge of transportation regulations and industry best practices.
• Proficient in Microsoft Office.