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Beauty Assistant

Clicks Group

Cape Town

On-site

ZAR 50 000 - 200 000

Full time

Yesterday

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Job summary

A leading retail company in Cape Town seeks a dedicated beauty consultant to provide exceptional service and advice on beauty and skincare products. The ideal candidate will have at least 2 years of experience in beauty/sales environments and a relevant qualification. You’ll engage with customers, drive sales, and maintain an excellent standard of the beauty department. If you are results-driven and passionate about customer service, apply now for this permanent position!

Qualifications

Minimum 2 years experience within beauty/skincare.
Experience in a sales and marketing or retail/FMCG environment.

Responsibilities

Consult with customers on beauty related needs and provide demonstrations.
Drive sales by promoting beauty department products and services.
Monitor and evaluate product performance to suggest improvements.
Maintain updated knowledge on beauty trends and product offerings.
Execute operational activities within the beauty department.

Skills

Results and target driven

Strong customer orientation

Good communication skills

Interpersonal skills

Engaging and confident

Education

Grade 12

Relevant Beauty/skincare qualification

Position Summary

Industry: Wholesale & Retail Trade
Job category: Retail Operations
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: Yes

About Our Company

Clicks Group

Introduction

To deliver service excellence through the provision of professional and specialist advice on beauty and skincare products, provision of beauty demonstrations, the promotion and effective management of merchandise and general housekeeping in order to build customer loyalty and maximise sales.

Job Description

Job Objectives

To consult with customers on beauty related needs, answer product based questions and provide beauty demonstrations in order to aid customers in selecting the best products and services that meet their needs.
To drive and maximise sales of the beauty department by proactively driving promotions, cross-selling and up-selling in order to ensure that monthly targets are consistently met.
To monitor sales, regularly evaluate the performance of products and offer suggestions that result in improved product offerings and increased sales.
To maintain updated knowledge on all beauty products, ranges, trends, promotions and events in order to provide the correct information to customers at all times.
To efficiently execute all operational activities within the beauty department, including effective stock management, minimizing shrinkage and ensuring a high standard of general housekeeping and administration.
To ensure all in-store visual merchandising, in-store presentation and promotional standards within the beauty department are consistently met.
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To promote the Clicks club card and to enroll new club card members in order to achieve club card participation targets.
To increase profitability and brand loyalty with customers by the promotion of private label and exclusive products.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge

Understanding and application of selling principles
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence
Knowledge of beauty and skincare products in line with different skin types and personal needs

Skills