Automotive Workshop & Service Operations Lead

University Of Fort Hare; Johannesburg; On-site; ZAR 480 000 - 600 000; Full time

Job summary

A leading automotive company is seeking an experienced Workshop Manager to lead their service operations in Johannesburg. The ideal candidate will have at least 5 years of experience managing teams and achieving profitability in a corporate dealership setting. This role involves overseeing workshop operations and ensuring quality standards, as well as fostering positive customer relationships. Competitive annual salary is offered.

Qualifications

• Proven track record of achieving targets and delivering departmental profitability.

Responsibilities

• Supervise technicians, mechanics, service advisors and manage supplier relationships.
• Drive positive profit margins for service and repairs.
• Manage production schedules, quality control and customer interactions.
• Oversee parts management and inventory control.
• Ensure efficient vehicle receiving, reconditioning and showroom preparation.
• Handle customer complaints and maintain strong relationships.

Skills

Strong leadership and staff management capabilities

Entrepreneurial mindset

Ability to thrive under pressure

Excellent interpersonal skills

Technical expertise with quality standards focus

Multi-tasking ability

Education

Minimum 5 years as a Workshop Manager

Tools

MS Office Suite

Automotive platforms (Evolve, IAL)

Job description

A leading automotive company is seeking an experienced Workshop Manager to lead their service operations in Johannesburg. The ideal candidate will have at least 5 years of experience managing teams and achieving profitability in a corporate dealership setting. This role involves overseeing workshop operations and ensuring quality standards, as well as fostering positive customer relationships. Competitive annual salary is offered.