Automotive Warranty Claims Specialist

Motus Corporation; Cape Town; On-site; ZAR 150 000 - 180 000; Full time

Job summary

A leading automotive company in Cape Town is seeking a detail-oriented Warranty Clerk to process warranty claims and resolve warranty-related issues. The ideal candidate has a Matric Certificate and experience in the automotive industry, with strong attention to detail, multitasking abilities, and excellent communication skills. This role requires proficiency in Microsoft Office applications and involves maintaining accurate warranty records and documentation.

Qualifications

• Experience in a similar role in the automotive industry.
• Knowledge of warranty policies and procedures.
• Ability to prioritize and multitask in a fast-paced environment.

Responsibilities

• Process warranty claims and documentation accurately and efficiently.
• Communicate with customers and vendors regarding warranty-related issues.
• Maintain warranty records and documentation.
• Follow up with customers and vendors to ensure timely resolution of warranty claims.
• Assist in investigating and resolving warranty disputes.
• Provide support to the warranty department as needed.

Skills

Attention to detail

Organizational skills

Communication

Customer service

Multitasking

Education

Matric Certificate (Grade 12)

Tools

Microsoft Office

Job description

A leading automotive company in Cape Town is seeking a detail-oriented Warranty Clerk to process warranty claims and resolve warranty-related issues. The ideal candidate has a Matric Certificate and experience in the automotive industry, with strong attention to detail, multitasking abilities, and excellent communication skills. This role requires proficiency in Microsoft Office applications and involves maintaining accurate warranty records and documentation.