Automotive Service Advisor: Drive Service Excellence

MoToRecuit; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading automotive service center in Edenvale is seeking an Automotive Service Advisor. The ideal candidate will play a crucial role in managing customer service and vehicle repairs, requiring fluent Afrikaans and English, along with 2-3 years of relevant experience. This dynamic position promises excellent growth and customer interaction opportunities. Competitive salary of R13,000 – R17,000 per month based on experience, with added benefits.

Benefits

Benefits and incentives offered

Qualifications

• Fluent in Afrikaans and English necessary.
• 2-3 years’ experience in Service Advisor role or similar.
• Strong computer literacy required.
• Own transport with valid driver's license.

Responsibilities

• Schedule and manage service bookings efficiently.
• Communicate with technicians on repair timelines.
• Prepare estimates for parts and labor.
• Manage customer communications during service.

Skills

Strong communication skills

Customer service focus

Technical knowledge of vehicle systems

Organizational skills

Problem-solving skills

Education

Matric (Grade 12)

Service Advisor training

Tools

MS Office Suite

CRM knowledge (Evolve)

Job description

A leading automotive service center in Edenvale is seeking an Automotive Service Advisor. The ideal candidate will play a crucial role in managing customer service and vehicle repairs, requiring fluent Afrikaans and English, along with 2-3 years of relevant experience. This dynamic position promises excellent growth and customer interaction opportunities. Competitive salary of R13,000 – R17,000 per month based on experience, with added benefits.