Assistent Hotel Manager Amersfoort (30 or 38 hours per week)

Bastion Hotels; Amersfoort; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A hotel chain seeks enthusiastic hospitality staff to ensure guest satisfaction. Responsibilities include welcoming guests, managing reservations, and optimizing operations across departments. Candidates should be flexible, with availability for varied shifts and a background in hospitality. Fluency in Dutch and English is required, and training for the MEWS system will be provided. This role offers opportunities for career development.

Qualifications

• Available full-time, flexible hours from Monday to Sunday.
• Ambitious and ready to develop leadership skills.
• Experience in hospitality is preferred.

Responsibilities

• Welcome guests and ensure a warm reception.
• Manage reservations and handle administrative tasks.
• Coordinate daily operations and switch between departments.

Skills

Fluent in Dutch

Fluent in English

Flexibility in work hours

Ability to work in high-pressure situations

Education

MBO level 4 education in Hospitality

Tools

MEWS reservation system

Job description

This Is What You'll Do

• Welcome guests with a smile and ensure a warm reception. You are the first point of contact and our hotel's representative.
• Manage and process reservations via phone or email, handle administrative tasks, and process invoices.
• Coordinate and optimize daily operations, stepping in where needed.
• Effortlessly switch between different departments within the hotel.
• Be operationally active in the following departments: breakfast service, housekeeping, and the restaurant.
• Have a fixed location within the Bastion Hotel chain but remain flexible for assignments at other locations when necessary.

We work with the MEWS reservation system. No experience with MEWS? No problem! We provide extensive training and support.

Who are you?

• You are available full-time and flexible from Monday to Sunday, for both morning and evening shifts.
• Morning shifts run from 06:00 to 15:00, evening shifts from 14:30 to 00:00. Occasionally, you may work an intermediate shift to handle peak hours.
• You have completed an MBO level 4 education in Hospitality or have relevant experience in the hospitality industry.
• Preferably, you have a driver's license and access to a car.
• You are fluent in both Dutch and English, both spoken and written.
• You can quickly switch between different tasks, even in high-pressure situations.
• You are ambitious, driven, and ready to further develop your leadership skills.