Area Segment Manager - Growth (Midlands)

Absa Group; Worcester; On-site; ZAR 300,000 - 600,000; Full time

Job summary

Join a forward-thinking financial services group that empowers Africa’s tomorrow. In this role, you will formulate tactical strategies and enhance operational effectiveness while managing a dynamic team. Your leadership will drive business objectives, ensuring compliance and fostering a culture of collaboration and customer excellence. This is an exciting opportunity to shape the future of banking in Africa, where your contributions will make a significant impact on both the organization and the communities it serves. If you are passionate about people management and customer satisfaction, this position offers a rewarding career path.

Qualifications

• Experience in managing teams and driving business objectives.
• Strong understanding of compliance and risk management.

Responsibilities

• Coach and mentor team members to achieve business objectives.
• Ensure compliance with control and quality standards.
• Translate business strategy into achievable objectives.

Skills

People Management

Compliance and Risk Management

Business Management

Collaboration

Customer Experience

Education

National Diplomas in Business

Advanced Certificates in Commerce

Job description

Area Segment Manager - Growth (Midlands)

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.

Job Description

1. People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development.
2. Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.
3. Business Management: Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
4. Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
5. Customer Experience: To provide service excellence and achieve customer satisfaction.

Education

National Diplomas and Advanced Certificates: Business, Commerce and Management Studies.

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.

About the company

Absa Group Limited, and originally Amalgamated Banks of South Africa, is a South African-based financial services group, offering personal and business banking, credit cards, corporate and investment banking, wealth and investment management, as well as...