Account Manager Iii

Relx; Gauteng; Hybrid; ZAR 300 000 - 450 000; Full time

Job summary

A leading legal information provider is seeking an Account Manager for the Government Growth & Retention Team in South Africa, Gauteng. This role is essential for managing government client relationships and ensuring satisfaction while driving growth. Candidates should have a degree in business and 3-5 years of account management experience. Strong negotiation and communication skills are critical. The company offers a healthy work/life balance and various flexible working options, along with comprehensive benefits.

Benefits

Comprehensive health plan

Disability insurance

Retirement benefits

Modern family benefits

Qualifications

• Minimum of 3-5 years of experience in account management.
• Proven track record of achieving sales targets.
• Ability to understand and articulate complex solutions.

Responsibilities

• Build and maintain strong relationships with government clients.
• Negotiate contracts and close agreements.
• Identify opportunities for account growth.

Skills

Account management

Sales negotiation

Client relationship management

Communication skills

Problem-solving

Education

Bachelor's degree in business or a related field

Job description

About the role

The Account Manager for the Government Growth & Retention Team is responsible for managing and expanding relationships with government clients. This role focuses on ensuring client satisfaction, driving growth in existing accounts, and retaining customer loyalty by delivering value through our products and services.

Key Responsibilities

• Build and maintain strong, long-lasting relationships with key stakeholders in government accounts.
• Serve as the primary point of contact for all client-related activities, including inquiries, support, and service issues.
• Identify opportunities for account growth by understanding client needs and aligning them with LexisNexis solutions.
• Develop and implement strategies for retaining existing clients and minimizing churn.
• Meet and exceed assigned growth targets and contribute to the overall revenue objectives of the Government Growth & Retention team.
• Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.
• Stay informed about industry trends, market conditions, and competitive landscape to provide clients with relevant insights and solutions.
• Gather feedback from clients to inform product development and enhancements.

Qualifications and Experience

• Bachelor's degree in business, Marketing, or a related field.
• Minimum of 3-5 years of experience in account management, preferably within the legal, information solutions, or government sector.
• Proven track record of achieving sales targets and building strong client relationships.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving abilities.
• Ability to understand and articulate complex solutions to clients.
• Highly motivated, results-oriented, and capable of working independently and as part of a team.

Work in a way that works for you.

We promote a healthy work / life balance across the organization, with various flexible and remote working options available to employees.

Working with Us

LexisNexis Legal & Professional is proud to be an equal-opportunity employer. We are committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Together, we are building a diverse and inclusive workplace.

Working for you

We believe in a healthy work / life balance. We know that your well-being and happiness are key to a long and successful career.

Benefits

• Comprehensive, multi-carrier health plan benefits
• Disability insurance
• Dependent care and commuter spending accounts
• Life and accident insurance
• Retirement benefits (salary investment plan / employer stock purchase plan)
• Modern family benefits, including adoption and surrogacy