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Tax Assistant Newton
Job summary
A leading personnel services firm in Singapore is seeking a temporary customer service representative to handle taxpayer inquiries and promote digital services. Candidates will receive training in individual income tax. Successful applicants should have strong written communication skills, a customer service background, and be capable of managing 20+ cases daily. The role runs for 3 months, with a possible extension, and offers a salary of $13.60 per hour.
Qualifications
- Good written communication skills.
- Meticulous and organised in handling confidential data.
- Self‑motivated individual capable of managing a high volume of cases.
Responsibilities
- Answer taxpayers' general tax enquiry emails.
- Promote usage of e-services and chatbot.
- Perform administrative tasks as required.
Skills
- Customer facing tasks such as answering taxpayers' general individual income tax enquiry email. You may be required to initiate a call to taxpayer when attending to such enquiries.
- Promote and nudge taxpayers in the usage of e-services and chatbot.
- Any other administrative work that may be assigned to you from time to time.
- Encourage the fulfilment of taxpayer's tax obligations through promoting digital services, attend to written individual income tax enquiry and day-to-day administrative work that may be assigned.
Location: Newton
Duration: 3 Months, subjected to possible extension
Working Hours: Mon to Fri, 8.30am to 5.30pm
Salary: $13.60/H
- Candidates will be provided with general tax training in individual income tax.
- Candidates aspiring to work in the tax industry or had prior work experiences in tax are welcome to apply.
- Candidates with prior customer service background preferred.
- Good written communication skills.
- Meticulous and organised in handling confidential data.
- Self‑motivated individual and able to handle at least 20 cases per day.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.