Product Specialist

HSBC; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global financial services provider in Singapore is seeking a Product Specialist to enhance the effectiveness of its retail wealth equities platform. This role requires strong stakeholder management skills and operational expertise, focusing on campaign planning and client behavior analysis. The successful candidate will ensure smooth operations during trading hours and will have the opportunity for continuous professional development in a diverse environment.

Benefits

Professional development opportunities

Flexible working environment

Qualifications

• Proven experience in managing multiple stakeholders effectively.
• Strong ability to analyze platform usage and client behavior.
• Experience in operational support within the financial sector.

Responsibilities

• Ensure retail wealth equities platform is effective and resilient.
• Support the optimization of the Singapore equities platform.
• Coordinate campaigns and feature launches to enhance penetration.
• Oversee day-to-day platform operations during Asia trading hours.
• Maintain and enhance local operating procedures and controls.

Skills

Stakeholder management

Data analysis

Operational excellence

Campaign planning

Issue resolution

Job description

Overview

We are currently seeking a high calibre professional to join our team as a Product Specialist.

In this role you will:

Responsibilities

• Be primarily required to ensure that our retail wealth equities platform is commercially effective, operationally resilient, and scalable
• This role requires a seasoned individual who can effectively manage multiple stakeholders in the region across front-office, product, tech, operations, marketing, 2LOD etc. and must work very closely with team members, particularly the dealers and the head of equities
• Support the commercial rollout and ongoing optimization of the Singapore equities platform, track and analyze platform usage, trading activity, revenue, and client behavior to identify growth and monetization opportunities. (includes commercialization of existing initiatives)
• Be the key person in planning campaigns, feature launches, go-to-market initiatives to increase penetration and wallet share by liaising with digital, marketing, platform, and technology teams
• Support day-to-day local platform operations ensuring smooth execution and issue resolution during Asia trading hours while acting as a local point of contact for platform queries, incidents, and process clarifications
• Help maintain and enhance local operating procedures, controls, and documentation to ensure adherence to internal policies, regulatory requirements, and risk controls
• Assist with dealing activities on the Private Bank side, as and when needed (must get licensed accordingly)
• An extension of this would be providing dealing related support, including trade flow monitoring, exception handling, and liaising with internal and external counterparties as required (for execution and settlement matters)

Regulatory & Vetting

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

Opportunity & Company

Opening up a world of opportunity

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Issued by The Hongkong and Shanghai Banking Corporation Limited.