Chief Executive Officer jobs in Singapore
URGENT! Customer Service Officer / Executive (Order Fulfilment)
RECRUIT NOW SINGAPORE PTE. LTD.
Client Service Executive/ Officer (Distribution)
Talent Trader Group
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Jumbo Group Of Restaurants Pte Ltd
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ANRADUS PTE. LTD.
CEO or Deputy CEO (Built Environment - Real Estate)
TRI-CAP CONSULTING PTE. LTD.
Managing Director, Head of Corporate FX Sales, Singapore
Citigroup Inc.
GM Sales - IT Infrastructure and Solution
DELTEQ PTE LTD
General Manager / Head of Digital
HAVAS MEDIA ASIA PACIFIC PTE. LTD.
Senior / Executive Officer, Corporate Planning
Yayasan MENDAKI
Personal Assistant to Group CEO
REALION GROUP PTE. LTD.
URGENT! Customer Service Officer / Executive (Order Fulfilment)
Job summary
A leading recruitment agency in Singapore is seeking a Customer Service Officer to manage order fulfilment and provide excellent customer service. This role involves processing customer orders, responding to inquiries, and collaborating with sales and logistics teams. Candidates should have at least 2 years of relevant experience and GCE ‘N’ or ‘O’ Levels or equivalent. Familiarity with SAP S4 is preferred. Competitive salary and benefits offered.
Qualifications
- Minimum GCE ‘N’ or ‘O’ Levels or equivalent.
- At least 2 years of experience in Order Fulfilment or Customer Service.
- Prior experience in the food service or hospitality industry preferred.
Responsibilities
- Accurately process customer orders using internal systems.
- Respond promptly to customer inquiries via phone, email, or chat.
- Work closely with sales and logistics teams for order fulfilment.
Skills
Education
Tools
Location: Senoko Drive
Full-Time | Mon–Fri & Alt Saturdays | Up to $2,700 Basic + AWS
As a Customer Service Officer (Order Processing), you will play a crucial role in ensuring smooth order fulfilment and delivering excellent customer service. You’ll manage end-to-end order processing, handle inquiries, and work closely with internal teams to ensure timely and accurate delivery of products.
- Accurately process customer orders using internal systems.
- Respond promptly to customer inquiries via phone, email, or chat regarding orders, deliveries, and product-related questions.
- Work closely with the sales and logistics teams to ensure timely and accurate order fulfilment.
- Maintain accurate documentation of orders, changes, and cancellations.
- Assist in resolving customer complaints or escalations in a professional manner.
- Propose improvements to enhance customer service processes and efficiency.
- Share customer feedback and insights with management to support service or product improvements.
- Minimum GCE ‘N’ or ‘O’ Levels or equivalent.
- At least 2 years of experience in Order Fulfilment or Customer Service.
- Prior experience in the food service or hospitality industry is preferred.
- Familiarity with order processing systems; knowledge of SAP S4 is an added advantage.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.