Deputy General Manager, Marketing & Sales

NEW GOLDEN SEA SHIPPING PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A logistics and freight forwarding company in Singapore is seeking an experienced sales professional to develop and execute sales strategies. The ideal candidate will have at least 10 years of sales experience in Freight Forwarding or Logistics, and must be bilingual in English and Chinese. This role focuses on building strong customer relationships and optimizing sales performance. Excellent communication, analytical skills, and proficiency in CRM software like Salesforce are essential. Join a multicultural team dedicated to success.

Qualifications

• Minimum 10 years of sales experience in Freight Forwarding or Logistics.
• Experience working within a multicultural environment.
• Strong understanding of freight forwarding and supply chain solutions.

Responsibilities

• Develop and execute effective sales development strategies.
• Identify and pursue new customer opportunities.
• Maintain optimal sales volume and product mix.

Skills

Sales experience

Negotiation skills

Bilingual in English and Chinese

Analytical skills

Customer-centric approach

Tools

Salesforce

Microsoft Office Suite

Job description

Responsibilities and Duties

• Develop and execute effective sales development strategies aligned with company capabilities and business plans to achieve or exceed assigned sales targets.
• Identify and develop unique selling propositions in collaboration with internal stakeholders to increase new customer acquisition and retention rates.
• Build a strong sales pipeline by actively identifying and pursuing new customer opportunities and effectively managing the sales process to close deals.
• Establish and manage a network of customer contacts at various levels to build strong, trusting relationships that foster long-term partnerships.
• Develop strategies to establish mutually beneficial partnerships with customers, transforming potential opportunities into actionable plans that deliver value.
• Maintain optimal sales volume, product mix, and selling price by staying current with market trends, competitor activity, and economic indicators.
• Analyze costs, competition, and supply and demand to optimize gross profit and adjust selling prices when necessary.
• Oversee coordination with relevant departments (e.g., operations) to ensure customer requirements are met effectively.
• Develop standard operating procedures (SOPs) for each secured customer and train relevant operational teams on these processes.
• Assist in resolving customer service issues as needed and maintain positive relationships.
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to management.
• Collaborate with marketing and administration teams to develop and utilize effective marketing materials and customer-related information.
• Perform other job-related tasks as assigned by the reporting manager and country/global management.

Qualifications and Requirements

• Minimum 10 years of sales experience in Freight Forwarding or Logistics.
• Experience working within a multicultural environment.
• Bilingual in English and Chinese; as Headquarters in Shanghai, writing in Chinese for reports required.
• Strong understanding of the freight forwarding and supply chain solutions market, with a preference for specializations in specific industry verticals.
• Excellent communication, interpersonal, and negotiation skills.
• Proven ability to develop and execute strategic sales plans.
• Strong analytical and problem-solving skills.
• Customer-centric approach with a focus on building and maintaining strong relationships.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Excellent time management and organizational skills.
• Ability to work independently and as part of a team.