VP Aftersales APAC: Drive Growth & Retail Excellence

UD Trucks Singapore (Pte.) Ltd.; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

A leading automotive company seeks an experienced leader for Aftermarket solutions in Singapore. The role entails defining strategies and ensuring retail excellence while managing a diverse team. The ideal candidate has over 10 years of leadership experience, strong interpersonal skills, and a solid background in automotive aftermarket operations. Responsibilities include driving sales growth, service agreements, and customer satisfaction across dealerships, as well as managing quality assurance processes.

Qualifications

• 10+ years of leadership experience, preferably with customer interface.
• Significant experience in global multi-brand operations.
• Experience in automotive aftermarket and service leadership operations.
• Strong change management experience.

Responsibilities

• Define and implement Aftermarket solutions to drive retail excellence.
• Build the strategy and business plan for Aftersales.
• Develop competitive service offers.
• Ensure parts availability at warehouses and dealers.
• Drive operational excellence in retail development.

Skills

Leadership skills

Interpersonal skills

Problem-solving abilities

Communication skills

Cultural understanding

Job description

A leading automotive company seeks an experienced leader for Aftermarket solutions in Singapore. The role entails defining strategies and ensuring retail excellence while managing a diverse team. The ideal candidate has over 10 years of leadership experience, strong interpersonal skills, and a solid background in automotive aftermarket operations. Responsibilities include driving sales growth, service agreements, and customer satisfaction across dealerships, as well as managing quality assurance processes.