(US MNC) 1 Yr Contract Customer Service & Order Fulfilment Specialist Up 3.5K @ Boon Keng #HJC

Recruit Express Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking a Customer Service & Order Fulfilment Specialist for a 1-year contract. The successful candidate will handle customer inquiries, process orders efficiently, and coordinate with logistics to ensure timely delivery. Candidates with a background in opticianary or prior customer service are preferred. This role emphasizes proactive communication to enhance customer satisfaction and improve service processes. Competitive salary of up to 3,500 SGD per month is offered.

Qualifications

• Prior customer service experience is an advantage.
• Experience in order fulfillment is welcome.
• Opticianary qualification preferred.

Responsibilities

• Provide customer support and manage order processing.
• Handle customer inquiries and deliver product information.
• Coordinate with logistics for order fulfillment.
• Monitor inventory and inform teams about low stock.

Skills

Customer service experience

Order fulfillment skills

Proactive communication

Education

Opticianary qualification or equivalent experience

Job description

(US MNC) 1 Yr Contract Customer Service & Order Fulfilment Specialist Up 3.5K @ Boon Keng #HJC

Singapore | Posted: Dec 29, 2025

Summary

Provides customer support and manages end‑to‑end order processing, ensuring accurate fulfillment, timely delivery, and a smooth customer experience in a fast‑paced environment.

• Handle customer inquiries, provide product information, and deliver timely support.
• Process customer orders accurately and ensure all details are captured in the system.
• Coordinate with logistics and warehouse teams to ensure timely and accurate order fulfillment.
• Track shipments and update customers on delivery status or delays.
• Resolve customer issues and escalates complex cases when necessary.
• Maintain accurate records of orders, communications, and delivery documentation.
• Collaborate with sales, operations, and other internal teams to meet customer expectations.
• Monitor inventory availability and inform relevant teams of low stock or potential shortages.
• Ensure high standards of customer satisfaction through proactive communication and follow‑up.
• Support continuous improvement of service processes to enhance efficiency and customer experience.

Requirements

• Opticianary qualification or experience is preferred.
• Candidates with prior customer service experience / order fulfillment are also welcome.

Contact

TELE me at @jacechooo or WA at https://wa.me/[phone] NOW!

Interested candidates please submit your resume to [e-mail]

Compensation & Licences

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)