*Urgent* 6 Months Contract Inside Sales Representive - West ($3500-$4000) #NJE

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A staffing agency in Singapore is seeking a professional to coordinate with service parts teams across locations and resolve customer queries. Responsibilities include managing service parts quotations, ensuring commercial terms are met, and facilitating order processing. The ideal candidate should be proficient in using CRM systems. This role offers a dynamic work environment and opportunities for growth.

Responsibilities

• Coordinate with service parts teams to obtain customer quotations.
• Consult with customers to resolve issues and queries.
• Enter service parts quotations and orders into the CRM system.
• Ensure commercial terms are met for orders.
• Review and resolve discrepancies in purchase orders.
• Prepare Order Acknowledgements and raise Purchase Requisitions.
• Coordinate delivery schedules with factories.
• Calculate costs and prices for quotations.

Job description

• Coordinate with Singapore, Japan & USA service parts teams to obtain external customer quotations and clarifications
• Consult with both internal and external customers to resolve issues & queries
• Enter service parts quotations and orders into the company’s CRM & ERP systems.
• Identify & ensure that commercial terms are met (i.e. Letters of Credit deadlines, shipment preferences, lead-time commitments.
• Review and resolve any technical and commercial discrepancies in customer purchase orders in consultation with Sales
• Prepare Order Acknowledgements
• Raise Purchase Requisitions and send to Logistics / Purchase for Service Parts PO execution
• Coordinate with Japan & USA service parts teams to obtain internal inter-company quotations and clarifications for on-shore inquiries
• Effective use of the CRM and ERP system to efficiently service customer needs.
• Coordinate delivery schedule with factory and arrange the shipment to customer.
• Research item requirements in ERP, Lotus Notes or other information sources and calculate costs and prices for quotations and orders with support from internal customers
• Any other adhoc tasks related to administrative

Joy Yeow Zhi Qian

(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)